Gunstock Mountain Resort is currently accepting applications for Seasonal Tickets Representatives for the upcoming winter season. This front-line position plays a key role in delivering exceptional guest experiences by assisting with the reservation and purchase of lift tickets, season passes and rental packages. We are seeking individuals who thrive in a fast-paced environment, demonstrate outstanding customer service, and possess strong teamwork and communication skills.Key Responsibilities:Provide courteous and efficient assistance to guests in person and over the phoneProcess resort sales transactions professionally and accuratelyUtilize point-of-sale systems and resort software with proficiencyDemonstrate strong telephone etiquette and computer skillsUphold Gunstock's core values and promote a safe, welcoming environmentAssist in resolving guest inquiries and concerns with professionalismSupport a safe workplace by modeling appropriate behavior and reporting hazardsQualifications:Must be 17 years of age or olderHigh school diploma or equivalent requiredPrior customer service experience and POS system knowledge preferredAbility to remain in a stationary position for extended periods (approximately 80% of shift)Strong organizational and problem-solving abilities