Windows Engineering Manager
Plano, TX I Reston, VA - Hybrid - 3 days on-site
Full Time
There is 1 opening for this position which can be based in our Reston, VA office.
Minimum Required Experiences
- 6 years in IT engineering and 5+ years in enterprise desktop or end‑user computing roles, including leadership responsibilities.
- Deep, hands‑on knowledge of Windows in large enterprise environments, including OS deployment, imaging, troubleshooting, and lifecycle management.
- Endpoint Management Mastery: Expert‑level experience with Microsoft SCCM/MECM and Microsoft Intune, including software distribution, patching, compliance, and co‑management models.
- VDI & Remote Computing: Strong understanding of virtual desktop technologies (e.g., Citrix, VMware Horizon, Azure Virtual Desktop) and their integration with endpoint environments.
- Automation & Scripting: Proven ability to automate endpoint operations using PowerShell, Python, or similar scripting, including support for zero touch‑touch provisioning and configuration management.
- Security & Networking Acumen: Solid understanding of endpoint security best practices (encryption, EDR, identity, hardening) and desktop‑relevant networking concepts (LAN/Wi‑Fi, VPN, DNS/DHCP).
- Leadership & Communication: Demonstrated experience leading enterprise testing strategies, pilot programs, and vendor technical evaluations, including POCs and data‑driven recommendations for platform and tooling decisions.
- Large‑Scale Environment Experience: Leadership experience supporting thousands of endpoints across multiple locations and hybrid work models.
- Modern Endpoint Initiatives: Direct experience with Windows 365 Cloud PC, Autopilot, Intune‑first strategies, or major OS migrations (e.g., Windows 10 to 11).
- Innovation Mindset: A track record of improving end‑user experience through automation, analytics, or modern support models.
- Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.
Desired Experiences
- Regulated Industry Background: Experience in financial services or similarly regulated environments with strong compliance and availability requirements.
- Vendor & Financial Management: Experience managing OEMs, software vendors, and service providers, including budgeting, licensing optimization, and contract oversight.