Windchill & Engineering Applications Administrator

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world's largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive.

Amphenol Communications Solutions, a division of Amphenol Corporation, designs and manufactures interconnect products for communications, data center, mobile, RF, networking, industrial, and automotive markets. Our global engineering teams rely on effective software and data systems to design and support these products.

Role Overview

We're looking for a Windchill & Engineering Applications Administrator to support the engineering systems and software used by our teams. This person will handle day-to-day Windchill administration, troubleshoot engineering application issues, and coordinate software licensing, installations, and upgrades with Engineering and IT.

This role is a good fit for someone who enjoys solving technical problems for engineering users, can manage priorities independently, and wants to improve how engineering software is supported.

Key Responsibilities

• Administer Windchill, including user accounts, roles, groups, permissions, and access requests.
• Troubleshoot Windchill issues involving workflows, user access, system errors, and engineering data.
• Support engineering users with Creo and other CAD or engineering applications.
• Help engineers resolve software functionality and CAD-to-PLM issues.
• Monitor engineering software licenses, troubleshoot license availability issues, and identify future needs.
• Support software installation, configuration, upgrades, testing, and deployment planning.
• Coordinate with IT on software packaging, server-related issues, and application deployments.
• Serve as a technical link between Engineering, IT, and software developers or vendors.
• Create and maintain support procedures, documentation, and user guidance.
• Identify ways to improve engineering software support and maintenance processes.

Required Qualifications

• Bachelor's degree in Mechanical Engineering, Computer Engineering, Industrial Engineering, Information Systems, or a related technical field.
• 3+ years of experience in PLM, engineering systems, engineering software support, IT systems administration, or a related technical role.
• Hands-on experience administering or supporting PTC Windchill.
• Experience supporting engineering users in a manufacturing, product development, or technical environment.
• Strong troubleshooting skills and the ability to manage requests independently.
• Effective communication skills for working with engineering, IT, and software support teams.

Preferred Qualifications

• Experience with Windchill account administration, permissions, workflows, and engineering change processes.
• Experience supporting Creo; familiarity with AutoCAD, SolidWorks, or other CAD applications.
• Experience with software license servers, license management, or engineering application deployments.
• Familiarity with BOMs, product structures, revision control, and engineering document management.
• Experience with another PLM platform may be considered alongside relevant engineering application support experience.

Personal Strengths

• Self-directed and dependable, with good follow-through.
• Flexible when priorities shift to address urgent engineering issues.
• Customer-focused and responsive to users working against deadlines.
• Comfortable working independently after training.

Amphenol Corporation is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.

Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin. For additional company information please visit our website at https://www.amphenol-cs.com/