Title : Willow Ambulatory Analyst
Location : Boston, MA (Remote)
End Client : MGH
Duration : 6+ Months
Visa : USC and GC (Only Genuine Copies)
Summary
RESPONSIBILITIES:
Kforce has a client in need of a Willow Ambulatory Analyst in Boston, MA.
Responsibilities:
* Support and enhance pharmacy-related technology solutions to improve operational efficiency and user experience
* Partner with business stakeholders to analyze workflows, identify improvement opportunities, and implement system enhancements
* Configure, test, deploy, and maintain application functionality while ensuring system reliability and performance
* Participate in testing, upgrades, releases, and production support activities
* Collaborate with technical teams, vendors, and business partners to troubleshoot issues and support integrated solutions
* Manage assigned projects and support initiatives while balancing operational priorities and deadlines
* Create and maintain documentation, support materials, and testing artifacts in accordance with organizational standards
* Contribute to process improvements, governance activities, and ongoing system optimization efforts
REQUIREMENTS:
* Bachelor's degree or equivalent experience in Information Technology, Healthcare, Business, or a related field
* 3+ years of experience supporting healthcare, pharmacy, clinical, or business applications
* Experience gathering requirements, analyzing workflows, and translating business needs into technology solutions
* Strong understanding of application configuration, testing, implementation, and production support processes
* Experience working with integrated systems and collaborating with cross-functional technical and business teams
* Ability to manage multiple priorities and support projects in a fast-paced environment
* Strong analytical, problem-solving, and communication skills
* Experience with healthcare technology platforms, pharmacy systems, or electronic health record solutions preferred
* Knowledge of change management, documentation standards, and system governance practices preferred