Service Operations Manager (Paint Booths & Collision Equipment) |Full-Time | In-Office |Novi, MI | $90,000-$100,000 (DOE) AutoTech Solutions LLC
- $100,000–$120,000 Per Year
| Location | Livonia, Michigan |
Responsibilities and Duties- Plans, organizes, directs and controls all general operations within the warehouse.- Responsible for achieving Key Performance Indicators (KPI) metrics.- Manages customer/vendor relations.- Reports daily operational topics to the Head of warehouse logistic operations.- Maintains and develops Standard Operating Procedures (SOP)- Manages inventory control, shipping, and receiving to achieve high performance and low damage levels. Reports accuracy, timing and damage results vs. standards.- Responsible for determining staffing needs as volume and projects dictate.- Responsible for DC security and safety programs.- Manages all aspects of employee relations, including performance reviews and disciplinary issues, conducting reviews for GMs direct reports and assuring OM, supervisors are conducting periodic reviews for their reports.- Responsible for handling special projects.- Maintain physical facility and ensure clean working environment.- Keeps correct equipment capacity for effective cost-efficient warehouse results.- Directs Maintenance and PM programs for lift truck fleet.- Incorporates and manages all Safety programs and reporting- Manages all supply vendors and purchasing.- Manages all aspects of the distribution operations for the designated shift.- Maintains a working knowledge of all operating systems pertaining to the work area.
Education & Experience Requirements- Minimum 5-6 years of supervisory experience in distribution or manufacturing environment or comparative schooling plus work.- High School Diploma or GED; BS/BA Degree preferred- Proven success in maintaining quality, service, and client relationships in a high-paced setting.- Experience working in team oriented, multi-shift environment.- Proven competencies in MS Excel, Word, and Outlook.- Experience with WMS, LEAN/Six Sigma, inventory management, project leadership, and team building is preferred.- Flexible to work all hours and job stability of no more than 3 jobs in the past 7 years
Skill Requirements- Skill in interpersonal communication.- Skill in using a personal computer and associated software applications including word processing, spreadsheets, and databases.- Clamp-certified (Preferred).


