Wellness Engagement Specialist

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

About the role

This position is responsible for the development, planning, coordination, marketing and/or implementation of a wide range of fitness and health promotion activities for the San Mateo, CA eligible client population, maximizing participation and engagement.  Programs include but are not limited to health awareness, fitness classes, educational campaigns, behavior change programs and health assessments. You will oversee end to end program delivery process, monitor quality and report on program outcomes. You will also be responsible for working within the HealthFitness service delivery protocols and processes to facilitate behavior change by client employees.  As an onsite Wellness Engagement Specialist, you are responsible for providing health coaching according to HealthFitness established processes, procedures and ethics. This includes conducting individual sessions with health coaching participants in person or via telephone. You will work with participants to develop a personalized program that fits the participant’s needs, values, stage of change and goals.

Responsible for working within the HealthFitness protocols and processes to facilitate behavior change within the client's employee population. Providing health coaching leveraging HealthFitness established resources and ethics. This includes conducting individual sessions with health coaching participants in person or via telephone. Working with participants to develop a personalized program that fits the participant’s needs, values, stage of change and goals. Supporting the client’s overall wellness programming, including the incentive platform, presentations and workshops, promoting and attending flu shot clinics, preventative screenings, and may lead group fitness classes.

Key Accountabilities

• Support onsite and virtual workshops, presentations, health fairs, step challenges, flu shot clinics, biometric screenings, mental health campaigns, and other department-specific wellness initiatives. May also lead on-site or virtual fitness classes.
• Delivers personalized Lifestyle Coaching services for client employees utilizing HealthFitness best practice. Perform and document face-to-face health coaching in areas of personal health awareness, stress management/balanced living, sleep, nutrition, tobacco cessation and physical activity. Leverage HealthFitness established coaching guides, resources, and materials to support behavior change process and healthy habit development. Own and deliver upon all phases of the coaching relationship: enrollment, assessment, ongoing participation, and engagement. Review biometric screening and health risk assessment and utilize Stages of Change to identify participant’s knowledge, skills, and behavioral needs. Discuss and explain all areas of the coaching process. including product information, protocols, phases, and content of coaching relationship. Modify health coaching plan, as necessary.
• Attend ongoing training and participate in quality assurance processes. Provide input and support to develop and improve coaching services and tools.
• Serve as a visible wellness advocate across all client locations, building relationships with employees in both field and office settings.
• Maintain and adhere to regular schedule of department visits at multiple locations.
• Promotes, delivers, and tracks program offerings and conducts outreach activities to increase participation and engage program participants.
• Other duties as needed/assigned

Minimum Requirements

• Bachelor’s degree or higher in a health-related field (i.e., Health Promotion, Nursing, Public Health, Psychology) from an accredited college or university program or the equivalent combination of education, certifications, and experience.
• Current Adult CPR/AED/First Aid certifications from American Heart Association, American Red Cross, National Safety Institute, or American Safety & Health Institute required by start date. (Note: certification must have an in-person component and not 100% online/OSHA compliant).
• Industry recognized Group Exercise or Personal Trainer certification from ACE, AFAA/NASM, ACSM, NCCPT or NETA.
• Minimum of two years’ experience as a health/wellness or life coach. Preference will be given to candidates with in-person coaching experience.
• Outstanding knowledge of specific disease and lifestyle related topics such as smoking cessation, diabetes management, weight control, stress reduction and injury prevention.
• Experience with application of health behavior change utilizing stages of change or other theoretical approaches.
• Strong interpersonal communication and customer service skills including the ability to motivate others.
• Experience handling personal health information and compliance with HIPAA regulations.
• Computer proficiency in Microsoft Office programs including at minimum Word, Excel, and Outlook.
• Ability to effectively organize and prioritize work demands.
• Ability to work effectively both independently and as part of a team with enthusiasm, initiative, and creativity.
• Ability to travel locally.

Preferred

• Master's degree. 
• Health Coaching certification.
• CHES, ACSM and fitness certifications. 
• Experience preferably in a health plan, health improvement or related environment. 
• Adult First Aid certification.
• Specialized Group Exercise certification if leading specialized classes such as Pilates, Zumba, Yoga, etc.

Applicants must meet hiring requirements including but not limited to pre-employment drug test. The compensation range for this role is $50.00 - $60.00/hour The final wage offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors.  We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive wage within the market.

Brand: HealthFitness