Welcome Team Receptionist - Bilingual

One Community Health (OCH) is seeking a detail-oriented front desk receptionist to join our Welcome Team at the White Salmon, Washington clinic location. This Welcome Team position is responsible for a wide range of clerical and administrative tasks, including patient registration, appointment scheduling, and answering patient phone calls. At OCH, we believe that everyone deserves access to top-notch healthcare, and we''re on a mission to make that happen.

Join our team and embark on an incredible journey where every day is a chance to learn, grow, and make a real impact on your community. Let''s create a healthier, happier world, one patient at a time!

The schedule for the Welcome Team Receptionist position is Monday through Friday from 6:45 AM to 3:45 PM at our clinic in White Salmon, WA.

Key Responsibilities:

Perform patient registration, including checking patients in and obtaining demographic and billing/insurance information. Schedule and confirm appointments, ensuring efficiency and accuracy. Receive patient payments and maintain accurate records. Answer and screen telephone calls, delivering messages in a timely manner. Provide excellent customer service.

Minimum Qualifications:

Fluent bilingual in English and Spanish. Comfortable multitasking in a fast-paced environment. Experience in a customer service setting. Effective communication skills and experience with multi-line telephones. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook. High school graduate or G.E.D.

Preferred Qualifications:

Knowledge of medical terminology. Post high school education in office/clerical coursework. Experience working in the medical industry or a call center environment. Experience working with low-income, multi-ethnic populations.

Benefits:

Medical, Dental & Vision Insurance Life, Long-Term Disability, Accident, & Critical Illness Insurance Empower Retirement 401k 200 hours of Paid Time Off (PTO) annually, plus 6 paid holidays! Employee Assistance Program (EAP) Life Mart- Employee Discounts

Compensation:

Hourly/Non-Exempt: Starting at $23.00-$23.75 per hour, increased depending on experience Bilingual Differential: Additionally, we offer $0.75 per hour as compensation for bilingual proficiency in both English and Spanish.

OCH is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.