Welcome Team Coordinator

Position Details

Position Details

Student Employment Enrollment Requirements Indiana State University student enrolled in at least 6 credit hours. Comments to Applicants

All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: student-employment-list-of-acceptable-documents.pdf

Notice of Vacancy Number ST2600239 Job Title Welcome Team Coordinator Job Category Regular Student Job Job Type Regular Student Jobs Position Class Code 82100 - Student - Unrestricted Student Pay Grade 999 Hourly Wage/Salary 16.00 Job Summary/Basic Function

Welcome Team Coordinators are a mature and dedicated group of student leaders who will help with the logistics and behind the scenes for the summer, fall, and spring New Sycamore Orientation programs. Welcome Team Coordinators will be training and supervising a cohort of Welcome Team Student and Family Orientation Leaders for New Sycamore Orientation. This includes managing the team during New Sycamore Orientation program days, making preparations for orientation days in the office, and working with professional staff to ensure smooth programming. Successful candidates will acquire experience in supervising peers, program development, administrative logistics, and implementation of supervisors' goals. Coordinators will develop competencies in leadership, time management, interpersonal relationships, campus-wide collaboration, effective communication, multicultural understanding, self-awareness, group dynamics, and event administration and logistics.

Specific Responsibilities Work Schedule

Will vary depending on the time of year. Weekends and evenings will be required during programming.

Desired Start Date 11/01/2026 Open Date 09/16/2026 Close Date 10/16/2026 Required Relevant Education & Experience High School diploma or GED Required Field(s) of Study

N/A

Preferred Relevant Education and Experience

At least one term as a member of New Student Transition Programs and/or at least 60 credit hours completed at time of application.

Supervisory Responsibilities Has authority or responsibility for the supervision of student workers or graduate assistants only. Required Certificates, Licenses and Registrations Other Required Certificates, Licenses and Registrations Preferred Certificates, Licenses and Registrations Preferred Other Certificates, Licenses and Registrations Knowledge, Skills and Abilities Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Excellent leadership skills, Excellent public speaking skills, Experience and knowledge in job related program, Experience in an educational environment preferred, Must be able to travel; some overnight travel, when required, Must be comfortable networking with groups or individuals, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proficiency with Microsoft Office and other computer applications, Proven verbal and written communication skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community Other Knowledge, Skills and Abilities

• Maintain at least a 2.5 semester and Cumulative GPA throughout length of employment (October - August) and good conduct standing.
• Display commitment to the mission of both NSO and of the University.
• Demonstrate the aptitude to work independently and effectively work with and supervise a group of team members.
• Ability to speak publicly, lead and facilitate small and large groups.
• Demonstrate critical thinking skills and quick problem solving.
• Strong written and verbal communication skills across diverse audiences.
• Demonstrate the ability to work in both structured and flexible work environment.

NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.

No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.

Job Duties

Essential Duties and Responsibilities

• Serve as a member of the senior staff in the coordination and implementation of one-day orientation programs in May, June, July, and August.
• Assist with Spring Orientations during the months of November, December, and January.
• Manage, develop, and facilitate Welcome Team training schedules and staff development with professional staff members and graduate assistants.
• Supervise and orchestrate office work including; presentation preparations, registered students' folders, Orientation Leader introduction calls, and other necessary office work to ensure successful orientation programming.
• Coordinate and supervise Welcome Team during New Sycamore Orientation and New Sycamore Welcome (May - August).
• Delegate tasks to fellow coordinator(s) and Welcome Team Leaders to manage logistics of the orientation program and Welcome Team training events.
• Practice using levels-headedness and managing emotion and attitude to professionally supervise Welcome Team Leaders.
• Manage dynamic organizational communication through various mediums.
• Participate in retreats with all New Student Programs staff.
• Participate in the recruitment, interview, and selection process of all Welcome Team members.
• Assist with New Sycamore Welcome programs.
• Serve as a positive role model for the Welcome Team and incoming students and families.
• Uphold and adhere to all policies set by the University and the New Student Programs Office.

Career Readiness Competencies

o Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in the process, and may demonstrate originality and inventiveness.

o Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.

o Teamwork/Collaboration: Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict.

o Digital Technology: Select and use appropriate technology to accomplish a given task. The individual is also able to apply computing skills to solve problems.

o Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.

o Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.

o Career and Self Development: Identify and articulate one's skills, strengths, knowledge, and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities, and understands how to self-advocate for opportunities in the workplace.

o Equity and Inclusion: Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals' differences.

Career Competencies

Competency: Critical Thinking/Problem Solving Competency: Oral/Written Communications Competency: Teamwork/Collaboration Competency: Digital Technology Competency: Leadership Competency: Professionalism/Work Ethic Competency: Career and Self Development Competency: Equity and Inclusion

Applicant Documents

Required Documents

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you currently in good academic standing with the University?

• Yes

• No

• • Are you currently in good conduct standing with the University?

• Yes

• No