Product / Project Manager, AI Agent Team (Contract) Braintrust
Seattle, WA10 days agoRemote
Highlights
The role will work with stakeholders to bring great digital experiences to life, driving operational excellence for the website"s biggest launches and day-to-day publishing needs with a mixture of hands-on page creation, request triaging and routing, and cross-functional coordination across global partners. Moreover, as the operational partner responsible for ensuring seamless web channel updates, they will be responsible for overseeing end-to-end request management, launch coordination, and process optimization for publishing workflows.
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
Description
The AWS Website team is looking for a detail-oriented Website Operations Manager to join the AWS Channels Marketing team. The role will work with stakeholders to bring great digital experiences to life, driving operational excellence for the website"s biggest launches and day-to-day publishing needs with a mixture of hands-on page creation, request triaging and routing, and cross-functional coordination across global partners.
The ideal candidate will be able to manage multiple workstreams at one time, and will have a proven track record executing web publishing operations from intake through launch that maintain a high quality bar. This role requires effective cross-functional communication skills, as well as a clear understanding of AWS brand guidelines and standards, website features and tools, and content management capabilities. Moreover, as the operational partner responsible for ensuring seamless web channel updates, they will be responsible for overseeing end-to-end request management, launch coordination, and process optimization for publishing workflows. This is a high-visibility and high-impact workstream that works across AWS Marketing.
Key job responsibilities
Execute and manage day-to-day web publishing requests across AWS digital properties
Triage, route, and prioritize incoming requests with the goal of maintaining operational efficiency and meeting launch timelines
Collaborate with stakeholders across various web, marketing, engineering, UX, product management, and business teams to coordinate website launches and ensure alignment on deliverables and deadlines
Work closely with global operations partners to provide US-hours coverage and ensure continuity of web channel support across time zones, including coordination for large-scale events such as re:Invent
Identify and optimize internal web authoring workflows to create efficiencies and process standards
Approach quality assurance (QA) with a high degree of rigor to ensure the customer experience meets a high quality bar before publication
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
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