Advanced Management Strategies Group (AMSG) is seeking a Website and Digital Platform Specialist to provide Public Affairs support for the Department of Veterans Affairs Acquisition Academy (VAAA). This is a Contingent Hire position.
AMSG delivers high-quality program and performance management services across a broad federal portfolio. Our clients include the Department of Defense (DoD), (including Marine Corps, Army, and Air Force), Department of Veterans Affairs (VA), Defense Health Agency (DHA), Department of Energy (DOE), Department of Homeland Security (DHS), Washington Headquarters Service (WHS) and the Federal Trade Commission (FTC).
We pride ourselves on fostering a collaborative, high-performing work environment and are committed to excellence in every engagement. Join our motivated team and play a key role in shaping the future of AMSG.
Position Summary
This position manages the office's public-facing website and internal digital platforms. The employee builds and maintains content on WordPress for the public site, and on SharePoint for internal sites and applications. The role is fully remote. This is a contractor position. The PAO runs the office and directs its mission; the contractor's work products are services that support the PAO and the overall OAPMP mission.
The following sites and applications are managed on a day-to-day basis:
- OAPMP HUB (SharePoint)
- OAPMP Leadership Portal (SharePoint)
- OAPMP Public Website (WordPress)
- Multiple additional SharePoint applications supporting office operations
Position Type: Full-Time Contractor
Work Location: Hybrid (occasional on-site may be required)
Work Schedule: Full-time
Clearance: Ability to obtain and maintain a Public Trust
Key Responsibilities
- Website Design and Development: Designs, builds, updates, and maintains OAPMP’s public-facing informational website using WordPress. Ensures the website is usable, accurate, visually consistent, accessible, and aligned with OAPMP communication and program needs.
- Website Content Management: Manages and maintains website content, including program information, resources, schedules, announcements, and other operational information. Ensures content is current, accurate, organized, and presented in a clear and user-friendly manner.
- SharePoint HUB Design and Development: Designs, builds, and maintains internal SharePoint HUBs, including landing pages, program hubs, team sections, and other digital resources supporting OAPMP offices and programs.
- SharePoint Content Management: Maintains SharePoint content to ensure information is current, accurate, well-organized, accessible, and available to intended users.
- HUB Page Development: Develops new SharePoint HUB pages and related digital resources in support of program launches, training initiatives, communications campaigns, and other organizational needs.
- Section 508 Compliance: Audits and maintains OAPMP websites, SharePoint sites, applications, and other digital properties to support compliance with applicable Section 508 accessibility standards. Identifies accessibility issues and implements or coordinates corrective actions.
- User Experience and Usability: Evaluates and continuously improves the usability, navigation, organization, and overall user experience of OAPMP’s digital platforms based on user needs, established standards, and organizational objectives.
- Platform Analytics: Monitors and evaluates website and SharePoint usage data and analytics. Uses user behavior and engagement data to identify opportunities and make recommendations for improvements to content, navigation, functionality, and overall user experience.
- Power Apps Development: Designs, develops, maintains, and supports custom Microsoft Power Apps solutions in support of OAPMP operational needs, including intake applications, employee directories, and other business applications.
- Power Automate Workflow Management: Develops, manages, troubleshoots, and maintains Power Automate workflows that support OAPMP business processes, notifications, approvals, data management, and application integrations.
- Application Content and Data Management: Reviews, enters, organizes, and maintains application content, keywords, reference data, and other information required to support accurate and effective application functionality.
- Application Quality Assurance: Reviews applications for functionality, accuracy, accessibility, usability, and overall user experience. Identifies issues and coordinates with program stakeholders to test, troubleshoot, and implement appropriate solutions.
- Ongoing Application Support: Provides continued development, maintenance, troubleshooting, and progress guidance for active application projects. Works with stakeholders to identify requirements, prioritize enhancements, and ensure solutions continue to meet operational needs.
- Customer and Stakeholder Relations: Maintains professional, responsive service relationships with OAPMP program offices and Academy staff. Works with content owners and stakeholders to understand business requirements and translate their vision and requests into effective websites, SharePoint solutions, and applications.
- Project Coordination: Coordinates multiple web, SharePoint, and application development projects simultaneously. Establishes priorities, manages timelines, communicates project status, and ensures deliverables are completed accurately and on schedule.
-
- Technology and Workflow Improvement: Evaluates emerging web, Microsoft 365, SharePoint, Power Platform, analytics, and AI-enabled technologies and identifies appropriate opportunities to improve efficiency, accessibility, functionality, and quality of work in accordance with VA-approved tools, policies, and guidance.
Required Qualifications
- Demonstrated proficiency with WordPress, including designing, building, updating, and maintaining public-facing websites.
- Demonstrated proficiency with Microsoft SharePoint, including designing and building HUBs, landing pages, program pages, team sections, and other internal digital resources.
- Demonstrated experience with Microsoft Power Apps, including developing and maintaining custom applications to support organizational or business processes.
- Demonstrated experience with Microsoft Power Automate, including developing, managing, troubleshooting, and maintaining automated workflows and application integrations.
- Experience managing and maintaining digital content across multiple websites, SharePoint sites, applications, or other digital platforms.
- Knowledge and demonstrated application of Section 508 accessibility requirements and accessible web and application design practices.
- Experience applying user experience (UX), usability, information architecture, and navigation principles to websites, SharePoint sites, and applications.
- Experience using website or SharePoint analytics and user behavior data to evaluate performance and recommend improvements.
- Experience with application quality assurance, including testing functionality, identifying issues, validating content, and coordinating corrections with stakeholders.
- Ability to manage multiple web, SharePoint, and application development projects simultaneously while meeting deadlines and managing competing priorities.
- Strong attention to detail and organizational skills, particularly when managing complex digital content, application data, workflows, and multiple projects.
- Strong communication and collaboration skills for working effectively with program offices, Academy staff, content owners, technical staff, and other stakeholders.
- Strong customer service skills, with the ability to understand business requirements and translate content owners’ and stakeholders’ vision and requests into functional, accessible, and user-friendly digital solutions.
- Ability to troubleshoot technical issues, identify appropriate solutions, and coordinate with stakeholders and technical resources when issues require additional support.
- Ability and willingness to learn and apply emerging technologies, including AI-enabled tools, to improve efficiency, accessibility, functionality, and quality of work, consistent with VA-approved tools, policies, and guidance.
- Technology and Workflow Improvement: Evaluates emerging web, Microsoft 365, SharePoint, Power Platform, analytics, and AI-enabled technologies and identifies appropriate opportunities to improve efficiency, accessibility, functionality, and quality of work in accordance with VA-approved tools, policies, and guidance.
Required Qualifications
- Demonstrated proficiency with WordPress, including designing, building, updating, and maintaining public-facing websites.
- Demonstrated proficiency with Microsoft SharePoint, including designing and building HUBs, landing pages, program pages, team sections, and other internal digital resources.
-
- Demonstrated experience with Microsoft Power Apps, including developing and maintaining custom applications to support organizational or business processes.
- Demonstrated experience with Microsoft Power Automate, including developing, managing, troubleshooting, and maintaining automated workflows and application integrations.
- Experience managing and maintaining digital content across multiple websites, SharePoint sites, applications, or other digital platforms.
- Knowledge and demonstrated application of Section 508 accessibility requirements and accessible web and application design practices.
- Experience applying user experience (UX), usability, information architecture, and navigation principles to websites, SharePoint sites, and applications.
- Experience using website or SharePoint analytics and user behavior data to evaluate performance and recommend improvements.
- Experience with application quality assurance, including testing functionality, identifying issues, validating content, and coordinating corrections with stakeholders.
- Ability to manage multiple web, SharePoint, and application development projects simultaneously while meeting deadlines and managing competing priorities.
- Strong attention to detail and organizational skills, particularly when managing complex digital content, application data, workflows, and multiple projects.
- Strong communication and collaboration skills for working effectively with program offices, Academy staff, content owners, technical staff, and other stakeholders.
- Strong customer service skills, with the ability to understand business requirements and translate content owners’ and stakeholders’ vision and requests into functional, accessible, and user-friendly digital solutions.
- Ability to troubleshoot technical issues, identify appropriate solutions, and coordinate with stakeholders and technical resources when issues require additional support.
- Ability and willingness to learn and apply emerging technologies, including AI-enabled tools, to improve efficiency, accessibility, functionality, and quality of work, consistent with VA-approved tools, policies, and guidance.