Job Title: Webex/Cisco Cloud Telephony Engineer Location: Remote (US Healthcare Project)
Engagement: Contract | On-Demand Hours | 6 12 Months
Job Summary We are looking for a
Webex/Cisco Cloud Telephony Engineer with experience implementing cloud telephony solutions and integrating AI Voice Agents (BYOVA) within Cisco Webex environments. Healthcare provider experience is required.
Key Responsibilities- Design, deploy, and support Cisco Webex Calling and Webex Contact Center solutions.
- Implement Bring Your Own Voice Agent (BYOVA) integrations with Cisco cloud telephony.
- Configure call routing, IVR, and voice automation workflows.
- Collaborate with EPIC integration teams to support healthcare communication workflows.
- Troubleshoot telephony and integration issues.
Required Qualifications- 5+ years of experience with Cisco Collaboration technologies.
- Experience with Cisco Webex Calling and/or Webex Contact Center.
- Experience implementing cloud telephony solutions.
- Experience integrating AI Voice Agents (BYOVA) with Cisco platforms.
- Strong understanding of SIP, VoIP, and APIs.
- Experience working with US healthcare providers.
Preferred Qualifications- Experience with Cisco and EPIC integrations.
- Familiarity with FHIR and HL7.
Engagement Details- Contract
- On-demand hours
- 6 12 months
- Competitive market rates