WEB & DIGITAL COMMUNICATIONS SPECIALIST
Salary
Depends on Qualifications
Location
Kanawha County, WV
Job Type
Full-Time Permanent
Job Number
HEPC26003
Department
Opening Date
05/13/2026
Closing Date
6/14/2026 11:59 PM Eastern
LOCATION OF VACANCY
KANAWHA
Nature of Work
WEB & DIGITAL COMMUNICATIONS SPECIALIST
General Job Summary
Leads web design, multimedia production, and digital outreach initiatives for the Division of Student Affairs. Oversees development and management of division websites and web portals, strengthens online engagement through SEO and digital strategy, and supports statewide outreach through multimedia content and technology solutions.
Classification: Full-Time, Classified, Non-Exempt, Benefits-Eligible, Grant-Funded
Duties and Responsibilities
Web Design, Development & Management
Design, develop, and maintain division websites and web portals, including WordPress-based platforms.
Manage content updates, site functionality, hosting, domain management, and web security.
Develop new web applications and interactive features.
Troubleshoot technical issues and coordinate with vendors as needed.
Ensure accessibility, usability, and responsive design across devices.
Maintain brand standards and visual consistency across digital properties.
Digital Outreach, Search Engine Optimization (SEO), and Multimedia Production
Develop and implement digital outreach strategies to expand online engagement.
Optimize websites and content for search engines (SEO) to improve visibility and search rankings.
Monitor web analytics (e.g., Google Analytics) and generate performance reports.
Identify audience trends and recommend strategies to increase user engagement.
Support email, social media, and digital marketing initiatives.
Produce and edit digital video and audio content to support outreach initiatives.
Develop interactive tutorials and online training materials.
Create multimedia assets for websites, campaigns, and events.
Identify and implement emerging multimedia technologies to enhance engagement.
Content, Stakeholder & Outreach Support
Maintain accurate and timely website content related to financial aid, outreach programs, and statewide initiatives.
Provide technical assistance, training, and support to community partners, educators, and stakeholders in effectively using web platforms and digital resources.
Assist with outreach activities, conferences, workshops, community events, and digital promotion of statewide initiatives.
Occasional evening and weekend travel may be required.
Minimum Qualifications & How to Apply:
Education: Bachelors degree in Web Design, Digital Media, Communications, Marketing, or a related field.
Work Experience: Three (3) years of relevant professional experience in web design, digital outreach, multimedia development or related areas.
Required Knowledge, Skills, And Abilities:
Web design and front-end development (HTML/CSS)
WordPress development and content management.
Search Engine Optimization (SEO) best practices.
Google Analytics and digital performance reporting.
Audio engineering and digital video production.
Adobe Creative Suite
Content Management Systems (CMS)
Web security and application testing.
Strong project management and organizational skills.
Ability to translate technical concepts for non-technical audiences.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Strong problem-solving and analytical skills.
Equal Opportunity Employer
For more information and to apply: https://www.schooljobs.com/careers/wvhepc
Contact WVHEPC Division of Human Resources at (304) 558-2104 if you have questions.
Other Information
Why Work With Us?
Great careers arent just about the job theyre about the whole package.
At the West Virginia Higher Education Policy Commission/Community & Technical College System, were looking for talented people who want more than just a paycheck. If you value purpose-driven work, financial security, and time to live your life, keep reading.
At HEPC/CTCS, we work every day to expand educational opportunities and improve quality of life for West Virginians. We know education is essential to building a strong workforcetoday and for the futureand our efforts impact 60,000 students each year. In partnership with our states colleges and universities, we strive to make postsecondary education more affordable, accessible, and attainable.
The Short Version
What You Get
The Details
Shorter Work Week
37.5 hours not the standard 40
Flexibility
Hybrid schedule with remote and in-office days
Time Off
24 days annual leave + 18 days sick leave + all WV state holidays
Retirement
401(a) with 6% match, plus 403(b) & 457(b) options
Healthcare
Multiple medical plans + comprehensive ancillary benefits
Environment
Youll work in a modern office with real amenities think outside walking paths, an on-campus café, and plenty of space to spread out. But its not just about the space. Its about a culture that gives you room to grow and work that actually matters.
Lets Talk About Retirement (Seriously)
Most people gloss over retirement benefits. Dont.
Our plan isnt your grandfathers pension its better. With a 6% employer match on your 401(a) and access to both 403(b) and 457(b) accounts, you can strategically save in ways that could replace well over 100% of your working income when you retire. Thats not a typo. Thats planning done right.
Time Off That Actually Lets You Recharge
Add it all up, and youll have the time you need to travel, rest, handle family obligations, or simply enjoy a long weekend.
Flexibility Without the Fine Print
Our hybrid work model gives you the best of both worlds in-office collaboration and the convenience of remote work. And we dont just offer flexibility; we equip you for it. Expect dual monitors, quality peripherals, and the tools you need to be productive at home and in the office.
Benefits Beyond the Basics
The Work Itself
Lets not forget why youre here: the job.
At the West Virginia Higher Education Policy Commission, we offer:
The Bottom Line
You deserve a workplace that respects your time, invests in your future, and gives you room to thrive. Thats exactly what youll find at the West Virginia Higher Education Policy Commission.
Interested? Lets talk.
Benefits
The West Virginia Higher Education Policy Commission offers a comprehensive benefit package for full-time employees which includes:
Job not in the classified service. See the hiring agency for a description of benefits.
01
AFFIRMATION: I certify under penalty of law and disqualification that all statements are true and complete. I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry into any job-related information contained in this application. I release the State of West Virginia and any agent acting on its behalf from any and all liability by reason of the request for such information. I further authorize and request each former employer, educational institution, or organization (including law enforcement agencies) to provide all information that may be sought in connection with this application. WE DO NOT ACCEPT THE FOLLOWING DOCUMENTATION: Unofficial transcripts High school diplomas or transcripts Birth certificates Social Security Cards Drivers Licenses Passports These documents will be removed from your profile if submitted.
Required Question
Employer West Virginia
Address 1900 Kanawha Blvd. East
Building 3 Suite 500
Charleston, West Virginia, 25305
Phone (304) 558-3950
Website http://personnel.wv.gov