Job Summary:
We are seeking a detail-oriented and customer-focused individual to join our team in an office-based role monitoring water utility pump systems.
This position requires strong organizational skills, proficiency in Microsoft Word and Excel, and the ability to work efficiently in a fast-paced environment
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Key Responsibilities:
Monitor water utility pump systems from the office and respond to system alerts as needed.
Answer incoming telephone calls and provide professional customer service.
Create and manage work orders accurately and promptly
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Enter, update, and maintain records using Microsoft Word and Excel.
Communicate effectively with field personnel, customers, and internal departments.
Prioritize multiple tasks while maintaining accuracy and attention to detail.
Identify and distinguish between red and green visual indicators on monitoring systems.