| Location | Apex, NC |
| Salary | $79,868.67–$97,843.41 Per Year |
TOWN OF APEX
invites applications for the position of:
WATER QUALITY SUPERVISOR
Expected Hiring Range: $79,868.67 - 97,843.41
Work Location: 105-A Upchurch Street, Apex, NC 27502
Schedule: Monday - Friday, 7:00am-3:30pm
Posting Closing Date: November 29, 2026 at 5pm
Are you a proven water quality professional ready to lead a dedicated team and protect the health of a growing community? The Town of Apex is seeking a Water Quality Supervisor to serve as the system's Operator in Responsible Charge, guide regulatory compliance, oversee essential monitoring and maintenance programs, and respond to critical water system needs. If you bring strong technical expertise, sound leadership, and a commitment to delivering safe, reliable drinking water, consider joining Team Apex!
HOW YOU''LL MAKE AN IMPACT:
Performs responsible technical and supervisory work directing employees engaged in providing the public with safe drinking water that meets all federal and state guidelines. An employee in this position plans, organizes and supervises employees engaged in performing a variety of work associated with providing water quality services for the Town. The position serves as the ORC (operator in responsible charge) and primary regulatory contact for all drinking water and cross-connection issues town-wide. The employee sets work standards and guidelines for water quality based on the Safe Water Drinking Act and Rules Governing Public Water Systems. Work includes assigning work to the team members; developing, maintaining and updating state mandated monitoring plans (Total Coliform, Disinfection Bi-products, Lead & Copper and Asbestos) and EPA mandated Sampling plan (UCMR) and a water system flushing plan; coordinating coliform sampling for newly constructed water lines and all non-compliant sampling requested by the public and other town departments; acquiring equipment and materials needed by water quality personnel; inspecting work in progress; responding to emergency water system needs; managing the hydrant and valve maintenance program; meter testing upon request; and responding to citizen questions and complaints on water issues. Work includes interviewing potential employees and conducting performance reviews on assigned personnel. Work involves emergency call-back. Work is performed under general supervision and is inspected for compliance with instructions, conformance to established standards, productivity of the unit, and general community acceptance.
This position reports to the Utility Operations and Maintenance Manager.
This position has supervisory responsibilities.
HOW YOU WILL CONTRIBUTE:
Oversees the water quality program for the Town; plans and schedules water sampling, chemical monitoring and flushing tasks; maintains the water distribution system in compliance with the Safe Drinking Water Act.
Processes and investigates water quality complaints made by residents.
Identifies training and equipment needs and makes recommendations for resources to the Operations Manager; identifies and implements work processes that make the work unit function most productively.
Prioritizes monitoring and flushing needs and coordinates the use of available equipment, materials and personnel to complete objectives in an effective and efficient manner; schedules and plans the completion of all required monitoring for Federal and state compliance.
Oversees the functions within the water quality program and flushing program.
Manages the valve maintenance program, organizes water system shutdowns and issues system pressure advisories.
Oversees the hydrant and valve inspection for new construction. Attends new construction and pre-construction meetings to represent the water system and water quality interests and concerns.
Manages the hydrant maintenance program; makes assignments to staff, maintains inventory and supervises testing for meters and reviews information for water theft and reports findings.
Oversees the leak detection program and the proper use of equipment and software used for this purpose.
Oversees the testing of water meters made by request and routine requirements for new and existing meters; trains staff on use of meter test bench, and benchtop testing equipment for chemical and water monitoring.
Supervises division employees; makes work assignments; interviews prospective employees; orients and trains staff; reviews work; conducts performance appraisals; recommends disciplinary actions as needed.
Oversees the annual water system flushing, and the operation and maintenance of the elevated storage tanks.
Works closely with Cary/Apex Water Treatment Facility staff to coordinate optimal water quality.
Trains employees in proper work methods and techniques, including both technical and safety procedures.
Maintains records and prepares reports on work completed; completes state-mandated reports and maintains data; pulls information for state inspections; uses electronic reporting applications for all EPA and State reporting; uses Cityworks software on computer and phone to review and monitor work and to document work activities.
Prepares section budget with suggestions for staff and equipment needs; orders materials and equipment; tracks expenditures throughout the year.
Reviews plans to make recommendations for future water mains and services on new construction as it relates to water quality.
Maintains and uses knowledge of the water distribution system and key functions and components and how they factor in to the quality of water served; uses knowledge of the basic function and importance of backflow prevention and how it protects the quality and safety of the water served.
Performs field work and responds to calls as needed.
Performs related tasks as required.
WHAT SETS YOU UP FOR SUCCESS:
High School Diploma or GED and a minimum of five (5) years of experience in water distribution systems including two (2) years of supervisory experience; or an equivalent combination of education and experience.
WHAT SETS YOU APART:
GET TO KNOW APEX:
Known as "The Peak of Good Living", the Town of Apex is a rapidly growing Wake County municipality with a current population of more than 84,000 and has been ranked as one of Money Magazine''s Best Place to Live in America. Our current workforce is comprised of over 740 full-time employees and over 125 part-time/seasonal staff. Our Human Resources Department - with the support and confidence of Town leadership - is committed to providing best-in-class HR programs for our employees, with a mission to create a culture of empowerment and accountability that maximizes individual and organizational potential. We offer a generous benefit package and have a highly competitive compensation program. More than that, the Town is an awesome place to work, as evidenced by the high job satisfaction rating received in the last employee opinion survey conducted with our employees.
BENEFITS THAT SUPPORT YOU:
Not only is the Town "The Peak of Good Living", but it''s also a great place to work! We strive to "reach the peak" of being an employer of choice by providing competitive salaries and excellent benefits, including:
KEEP IN MIND:
Providing a safe work environment for our employees is a top priority, therefore all new hires must successfully complete a pre-employment drug test, post-offer functional testing (if required by position), background verifications including references, criminal record and driver''s license checks prior to employment. Some positions may also require SBI fingerprinting as part of the background screening process.
The Town of Apex provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, sex, race, color, religion, national origin, disability, political affiliation or marital status, veteran status, or genetic information.