| Location | Chesapeake, VA |
| Salary | $39,543–$58,820 Per Year |
Position Details
Position Information
Working Title of Vacant Position Water Meter Customer Service Mechanic Job Type Full Time Posting Type Public Number of Vacancies 1 Department PUBLIC UTILITIES Division PUB UTIL BUS/CUST SVC Requisition Number 2026480 Number of hours worked per week 40 Work Schedule
Monday - Friday; 8am to 4:30pm with a 30 minute lunch.
4:30pm until finished when filling night truck vacancies.
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Work Site Location Chesapeake, VA Position Driving Requirement R - Routine Pay Grade GE04 Pay Basis Semi-Monthly Advertised Salary
Starting Range: $39,543 - $58,820 (salary is based on experience and qualifications)
Job Description
Join our team as a Customer Service Mechanic and get out in the field and make an impact! This field-based role keeps the city's water system running smoothly. You'll respond to service issues, install and repair water meters, read and record meter readings, and collaborate with crews to deliver fast, reliable service to our community. Every day brings new challenges and opportunities to make a real difference for residents.
Key Responsibilities:
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENTS:
Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education.
EXPERIENCE REQUIREMENTS:
In addition to satisfying the vocational/education standards, this class requires a minimum of one month of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES:
Requires a valid driver's license and a driving record that is in compliance with the City Driving Standards.
SPECIAL REQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
Previous experience with water meters and hand tools.
Previous experience as a customer service mechanic.
Posting Detail Information
Job Open Date 10/22/2026 Job Close Date 11/06/2026 Open Continuous No Special Instructions to Applicants
Please specify whether employment was Part Time or Full Time for each job listed on your application and resume.
This position is located at 432 Shea Drive, Chesapeake, VA.
SOME SATURDAYS WILL BE REQUIRED.
SOME NIGHTS WILL ALSO BE REQUIRED IN ADDITION TO REGULARLY SCHEDULED HOURS.
EMPLOYEES WILL BE REQUIRED TO RESPOND DURING SEVERE/INCLEMENT WEATHER EVENTS, OTHER EMERGENCY OR UNUSUAL CONDITIONS DECLARED BY DIRECTOR.
Medical Marijuana:
In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver's license (CDL) or is a sworn law-enforcement officer/deputy.
ADA Checklist
Overall Physical Strength Demands
Overall Physical Strength Demands M=Medium - Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly
Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Standing Frequently- From 1/3 to 2/3 of the time. Sitting Frequently- From 1/3 to 2/3 of the time. Walking Continuously- 2/3 or more of the time. Lifting Continuously- 2/3 or more of the time. Lifting Amount Exerting up to 20 to 50 lbs Carrying Frequently- From 1/3 to 2/3 of the time. Carrying Weight Exerting up to 20 to 50 lbs Pushing/Pulling Occasionally- Up to 1/3 of the time. Pushing/Pulling Weight Exerting up to 20 to 50 lbs Reaching Frequently- From 1/3 to 2/3 of the time. Handling Continuously- 2/3 or more of the time. Fine Dexterity Frequently- From 1/3 to 2/3 of the time. Kneeling Frequently- From 1/3 to 2/3 of the time. Crouching Frequently- From 1/3 to 2/3 of the time. Crawling Occasionally- Up to 1/3 of the time. Bending Continuously- 2/3 or more of the time. Twisting Occasionally- Up to 1/3 of the time. Climbing Occasionally- Up to 1/3 of the time. Balancing Occasionally- Up to 1/3 of the time. Vision Continuously- 2/3 or more of the time. Hearing Occasionally- Up to 1/3 of the time. Talking Frequently- From 1/3 to 2/3 of the time. Foot Controls Rarely- Less than 1 hour per week. Machines, Tools, Equipment and Work Aids Used
Pipe wrench
Speed wrench
Vise grips
Channel locks
Pry bar
City truck
Water Meters
Rubber Washers
Hand Pump
Protective Equipment Required
Safety Vest
Steel toe boots
Health and Safety
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Mechanical Hazards W = Several Times Per Week Chemical Hazards N = Never Electrical Hazards M = Several Times Per Month Fire Hazards N = Never Explosives N = Never Communicable Diseases N = Never Physical Danger or Abuse M = Several Times Per Month Other If Other, Description
Environmental Factors
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Dirt and Dust D = Daily Extreme Temperatures S = Seasonally Noise and Vibration N = Never Fumes and Odors D = Daily Wetness/Humidity D = Daily Darkness or Poor Lighting D = Daily Primary Work Location Shop, Vehicle, Outdoors
Non-Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Time Pressures Frequently- From 1/3 to 2/3 of the time. Emergency Situations Occasionally- Up to 1/3 of the time. Frequent Change of Tasks Continuously- 2/3 or more of the time. Irregular Work Schedule/Overtime Occasionally- Up to 1/3 of the time. Performing Multiple Tasks Simultaneously Occasionally- Up to 1/3 of the time. Working Closely with Others as Part of a Team Occasionally- Up to 1/3 of the time. Tedious or Exacting Work Rarely- Less than 1 hour per week. Noisy/Distracting Environment Rarely- Less than 1 hour per week. Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)
Yes.
Changing meters. Diagnosing leaks.
General work orders.
Professional References
Professional References
Please provide contact information for professional references.
Minimum Requests 0 Maximum Requests 4
Supplemental Questions
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Applicant Documents
Required Documents
Optional Documents