Waste Service Clerk 2 (Solid Waste Management)

Minimum Qualifications

High school diploma or GED. Two years of advanced clerical experience in building and zoning, solid waste, customer service, permit processing and/or license processing are required.

Recruitment Notes

This position is assigned to the Collection Billing Unit in the Accounting and Bond Administration Division. The incumbent performs advanced clerical work that supports the creation, maintenance, and correction of waste service account records. The job responsibilities include working independently and collaboratively in a team environment, handling a high volume of daily customer calls; applying strong problem-solving and conflict-resolution skills; communicating clearly with internal and external customers; researching properties and identifying account errors; and performing accurate analysis and arithmetic calculations. The position has a work schedule of Monday through Friday, from 8:00 a.m. To 5:00 p.m. This position may be eligible for Miami Dade County Telework, flexible work, and alternative work arrangements pursuant to Administrative Order No. 7-46, which may include remote work from home or a hybrid work setting.

Bilingual proficiency in English and Spanish is preferred. Experience in Microsoft Excel and Outlook highly desired.