Warranty coordinator

Pro-Tops

  • Matthews, NC
  • 19 days ago
  • Full-time

Highlights

The position involves coordinating with various stakeholders, including clients, contractors, subcontractors, and vendors, to address warranty issues promptly and efficiently. 3. Customer Service Skills: Experience providing excellent customer service, addressing client inquiries, and resolving issues effectively.

Numbers & Facts

LocationMatthews, NC
Job TypeFull-time

Description

Benefits:
  • Company car
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Opportunity for advancement

 

FMA is looking for someone to oversee the administration and management of warranty claims and related processes within construction projects that meet quality standards and are free from defects during the warranty period. The position involves coordinating with various stakeholders, including clients,  contractors, subcontractors, and vendors, to address warranty issues promptly and efficiently.  

About FMA:  

We offer premium construction services to assist our clients in building their dream homes through an exceptional experience.  

PERFORMANCE OBJECTIVES  

• Timely Resolution of Warranty Claims 

• Accuracy and Documentation: 

Communication 

Quality Assurance: 

Invoicing 

Cost Management 

Training and Development 

Customer Sasfacon 

Continuous Improvement 

Weekly & monthly reports 

Strategic Planning: Provide financial insights and analysis to support strategic decision-making and long-term planning. 

KEY COMPETENCIES  

Cost, quality, speed, dependability, and flexibility.  

Communication  

Problem-solving  

Eye for detail  

Teamwork 
 
Well organized  

Schedule Coordination  

Multi-task  

Education and Experience  

1. Bachelor's Degree: Preferred in construction management, engineering,  business administration, or related field. (Not required)  
2. Project Coordination Experience: Prior experience in project coordination,  overseeing schedules, budgets, and resources.  
3. Customer Service Skills: Experience providing excellent customer service,  addressing client inquiries, and resolving issues effectively.  
4. Administrative Roles: Previous roles involve documentation management, scheduling, and coordination.  

PHYSICAL REQUIREMENTS  

• Prolonged periods of sitting at a desk and working on a computer  • Proficiency in standard Microsoft software  

 

 

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