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Warranty Analyst

Magna International, Inc

  • Troy, Michigan
  • 11 days ago

    Highlights

    This role serves as the primary interface between customers and internal teams, conducting warranty claim investigations, supporting part reviews, ensuring the accuracy of Magna-related claim data, and managing customer scorecards. Customers and Business Interfaces: Serve as a primary analytical interface with warranty system engineers and warranty technicians to interpret claim data, and failure trends.

    Numbers & Facts

    LocationTroy, Michigan
    IndustryAutomotive and Parts Mfg
    Company Size10,000 employees or more
    Year Founded1957
    Websitehttp://www.magna.com/

    Description

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    What we offer:

    At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

    Group Summary:

    Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That's what we're passionate about at Magna Powertrain, and we do it by creating world-class powertrain systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex powertrain systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Powertrain.

    Job Responsibilities:

    Mission of the Position:

    The Warranty Analytical Analyst supports continuous improvement in warranty performance, reporting, processes, and procedures. This role serves as the primary interface between customers and internal teams, conducting warranty claim investigations, supporting part reviews, ensuring the accuracy of Magna-related claim data, and managing customer scorecards. The position focuses on reducing warranty costs through data analysis, issue resolution, and cost recovery initiatives while providing standardized reporting to customers and Magna leadership. By monitoring performance against targets, the Warranty Analytical Analyst identifies risks, trends, and improvement opportunities to support informed business decisions.

    Key Responsibilities:

    • Lead data analysis, trend identification, and forecasting to support risk mitigation, performance improvement, and cost control.
    • Serve as a trusted analytical partner to cross-functional teams (engineering, quality, finance, supplier management, and leadership).
    • Independently interpret data, challenge assumptions, and validate conclusions to ensure accuracy and defensibility.
    • Develop and maintain dashboards, reports, and executive-level summaries tailored to technical and non-technical stakeholders.
    • Proactively identify emerging risks, anomalies, and improvement opportunities through data monitoring and root-cause analysis.
    • Support financial planning activities such as cost forecasting, accruals, and variance analysis using statistical methods.
    • Ensure data integrity, consistency, and governance across systems, reports, and customer-facing deliverables.

    Customers and Business Interfaces:

    • Serve as a primary analytical interface with warranty system engineers and warranty technicians to interpret claim data, and failure trends
    • Partner closely with Troy and Ramos engineering teams to provide data analytics that support root cause analysis, risk assessment, and corrective actions.
    • Collaborate with Troy and Ramos Supplier Quality teams to support supplier performance analysis, warranty exposure assessment, and issue resolution through data-driven insights.
    • Act as a point of contact for data-driven discussions with internal leadership related to warranty performance, trends, and risks.
    • Prepare and present data insights, dashboards, and summaries for cross-functional forums including engineering reviews, quality reviews, and management discussions.
    • Attend and actively participate in customer PDT, engineering, and warranty review meetings, providing clear analytical support and responding to customer data requests.
    • Support customer discussions and negotiations by delivering accurate, timely, and defensible data analysis.
    • Proactively identify data gaps, inconsistencies, or emerging risks and communicate findings to appropriate stakeholders.

    Requirements and Qualifications:

    • Four-year degree required in Science or Mathematics preferred.
    • Four-year data analytics experience with focus in warranty preferred
    • Strong experience with warranty, quality, or reliability data in an automotive or manufacturing environment preferred.
    • Proven ability to analyze large, complex datasets and identify trends, risks, and cost drivers.
    • Experience developing dashboards, recurring reports, and executive summaries to support decision-making.
    • Solid understanding of statistical/failure prediction methods such as Weibull, trend analysis, regression, failure rate analysis, and basi

    About Company

    We are a leading global automotive supplier with 347 manufacturing facilities and 94 product development, engineering and sales centres in 27 countries. We have over 159,000 employees focused on delivering superior value to our customers through innovative processes and World Class Manufacturing.

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