Warranty Analyst

Warranty Analyst - - 12475

Skip to content

Murphy-Hoffman Company

Menu

• Search jobs
• Training & Development Programs
• Employee Benefits
• Company Culture
• Login

Warranty Analyst

Job Details

Job Title

Warranty Analyst

Business Function

Corporate

Branch Name

Murphy-Hoffman Company

Date

04-01-2026

Job Overview & Essential Functions

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Warranty Analyst. The Warranty Analyst administrators' warranty, determining which repairs are warrantable. Receives and processes a full range of warranty claims, maintaining good vendor relations.

• Administers proper warranty, working in the best interest of the customer, dealership, and vendor.
• Works with Service Managers to ensure warranty is properly administered.
• Works with Service Managers, Advisors, Foremen, and Technicians, so that proper terminology is recorded on the repair orders.
• Follows-up with Service Managers to ensure all warranty parts are properly tagged and stored in the warranty holding area.
• Prepares electronic warranty claims from the repair orders and processes all carry in parts warranties.
• Prepares electronic warranty claims for DSFW customers.
• Maintains control of open claims, so that past due claims can be resolved.
• Works with Service Managers in the training of Foremen and Service Advisors on warranty coverage and updates.
• Performs other duties as assigned by a supervisor.

Qualifications

• Working knowledge of automotive warranty process.
• Minimum two years experience in related field.
• Computer literate, i.e. Microsoft Office computer skills.
• Must be detail-oriented.
• Must have excellent communication and customer service skills.

Benefits

• Competitive Salary
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

About Us

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled

Back to job list

Apply

Share this job:

Share

• Email
• Facebook
• LinkedIn
• X

Copyright 2026

Privacy policy | Terms of Use | Equal Opportunity Employer