Warranty Administrator Supervisor

Mercedes Benz Of Orland Park

  • Orland Park, Illinois
  • 30+ days ago

    Highlights

    We are looking for a positive, dynamic leader to help us deliver a luxury experience to our customers and team members alike. As a family-owned and operated company, we cultivate a culture of transparency and collaboration built on the Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency.

    Numbers & Facts

    LocationOrland Park, Illinois
    Websitefieldsauto.com

    Description

     

    Build a Career with a Family-Owned Leader


    Fields Auto Group believes our employees are our greatest asset. As a family-owned and operated company, we cultivate a culture of transparency and collaboration built on the Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency. We are looking for a positive, dynamic leader to help us deliver a luxury experience to our customers and team members alike.

     

    What We Offer

    • Competitive Wages & 401(k) Plan
    • $55,000 -$75,000 DOE
    • Comprehensive Medical & Dental Insurance
    • Paid Time Off (PTO)
    • Clear pathways for growth and internal promotion

     

    Key Responsibilities

    Workforce & Schedule Management

    • Direct departmental scheduling and monitor attendance to ensure optimal coverage.
    • Manage shift swaps and PTO requests in alignment with operational needs and labor policies.
    • Oversee accurate payroll submissions and administrative reporting.

    Leadership & Team Development

    • Serve as the primary lead, providing daily mentorship, guidance, and training.
    • Foster a collaborative environment where team members feel supported and accountable.
    • Lead departmental meetings and act as the bridge between staff and upper management.

    Operational Oversight

    • Implement safety protocols and identify areas for process improvement.
    • Manage departmental resources, supplies, and equipment.
    • Execute Quarterly Internal Warranty Audits and monitor key performance metrics.

    Hiring & Compliance

    • Assist in the hiring, onboarding, and training of new talent.
    • Ensure all team actions comply with company policy and professional standards.

    Requirements

    • Experience: Previous experience in an Automotive Dealership and proficiency with CDK are required.
    • Jaguar/Land Rover experience is a plus!
    • Knowledge: Warranty experience and general accounting knowledge are highly preferred.
    • Technical Skills: Proficiency in Microsoft Office Suite.
    • Soft Skills: Exceptional attention to detail and a team-first mentality.

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