Warranty Administrator Supervisor

Northfield

  • Northfield, Illinois
  • 15 days ago

    Highlights

    Fields Volvo is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! We share a common purpose: to ensure transparency and foster a collaborative environment where team members feel comfortable sharing ideas and.

    Numbers & Facts

    LocationNorthfield, Illinois
    Websitefieldsauto.com

    Description

    Fields Volvo is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships. 

     

    Being family-owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We share a common purpose: to ensure transparency and foster a collaborative environment where team members feel comfortable sharing ideas and

    promoting from within the organization.

     

    What We Offer - Benefits

     

    Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services

     

    WHAT WE OFFER

    • Medical and Dental
    • 401(k) Plan
    • Competitive wages
    • Personal Time Off
    • Growth opportunities
    • Pay: $60,000 – $70,000 DOE

     

    Responsibilities

     

    Workforce & Schedule Management

    • Direct departmental scheduling and monitor attendance to ensure optimal coverage.
    • Manage shift swaps and PTO requests in alignment with operational needs and labor policies.
    • Oversee accurate payroll submissions and administrative reporting.

    Leadership & Team Development

    • Serve as the primary lead, providing daily mentorship, guidance, and training.
    • Foster a collaborative environment where team members feel supported and accountable.
    • Lead departmental meetings and act as the bridge between staff and upper management.

    Operational Oversight

    • Implement safety protocols and identify areas for process improvement.
    • Manage departmental resources, supplies, and equipment.
    • Execute Quarterly Internal Warranty Audits and monitor key performance metrics.

    Hiring & Compliance

    • Assist in the hiring, onboarding, and training of new talent.
    • Ensure all team actions comply with company policy and professional standards.

     

    Qualifications

     

    • Experience: Previous experience in an Automotive Dealership and proficiency with CDK are required.
    • VOLVO Rover experience is a plus!
    • Knowledge: Warranty experience and general accounting knowledge are highly preferred.
    • Technical Skills: Proficiency in Microsoft Office Suite.
    • Soft Skills: Exceptional attention to detail and a team-first mentality.

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