About AsburyNalley Automotive Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture, which is grounded in our North Star and Compass and powered by our DRIVEvalues, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report. Job Description: Warranty Administrator The Warranty Administrator has the responsibility for the prompt and accurate submission of manufacturer and after-market warranty claims and the resulting collection of all warranty claim revenue. Responsibilities: Adhere to all manufacturers and after-market warranty company policies and procedures. Establish and maintain productive relationships with the manufacturers designated warranty representatives and the representatives of any after-market warranty company with which the dealership conducts business. Review warranty repair orders for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals. Ensure that all necessary diagnostic forms accompany all repair orders requiring such per manufacturers warranty policy and procedures manual. Determine and enter applicable labor operation codes, failure codes, and/or other administrative data required on repair orders. Submit warranty claims to manufacturer or warranty companies using administrative tools available and in current use. Ensure that all deductibles are properly documented so they are collected from the customer at the time of the repair completion/delivery. Review all returned and/or rejected warranty claims and prepare repair orders for immediate resubmission. Maintain a record of all claims submitted, returned, rejected, or paid and their current status. Strive to maintain a minimum warranty claims acceptance rate of 95% and no more than 10 days of warranty receivables. Requirements: Strong organizational skills and attention to detail are a must. Two years previous automotive administrative work required. Work with shop foremen, lead technicians, and service advisors to effectively discuss warranty claims. Must be a minimum of eighteen years of age. Must be able to pass pre-employment screens, background, and drug test. Company BenefitsPay and Recognition: Weekly pay, paid holidays & paid time off, paid training, and stock awards (select management and front-line team members eligible). Insurance & Retirement: Medical, vision, dental, accident, critical illness, and hospital indemnity plans; 401k with company match. Leave: Up to 12 weeks paid pregnancy leave, disability leave, and paid parental leave. Financial Accounts: Health savings, flex spending accounts (tax-free). Disability & Life Insurance: Short-term and Long-term disability plans; Whole Life and Term Life Insurance. Learning & Development: Tuition assistance and career development, digital career path tool to assist with career development, and continuous training through Asburys Internal Learning Management System. Professional Growth: Professional growth and development opportunities. Additional Advantages Technician student loan relief resources. Employee assistance program. Employee discounts on parts and service repairs. Scholarship awards. Opportunities to join our community service initiatives which includes paid volunteer hours. Employee referral program with bonus opportunities. INDOTHER Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.