Warrant Terminal Specialist

Warrant Terminal Specialist

Salary

$45,302.40 - $77,334.40 Annually

Location

Police Department, 200 West Grace Street, Richmond, VA

Job Type

Full-Time Regular

Job Number

41M00000057

Department

Police

Opening Date

10/02/2026

Closing Date

10/16/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The City of Richmond Police Department is seeking a highly organized and detail-oriented individual for the position of Warrant Terminal Specialist to provide administrative support to the Warrant Services Unit (WSU). The successful candidate will be able to multi-task and perform in a fast-paced environment, while supporting various levels of agency personnel and assisting a diverse public customer base. The ideal candidate will have excellent verbal and written communication skills and possess excellent customer service capabilities.

The anticipated hiring range is $45,285 - $55,968

Duties include but are not limited to

• Enter, update, modify, validate, and maintain warrants, protective orders, and related legal records in applicable local, state, and federal law enforcement systems.
• Review legal documents for accuracy, completeness, and compliance, verifying identifying information, charges, case numbers, dates, and other required data.
• Monitor warrant status and maintain accurate electronic and physical records, logs, and tracking systems.
• Generate reports and documentation related to warrants, protective orders, and unit operations.
• Coordinate with law enforcement agencies, courts, officers, and other authorized entities regarding warrants, protective orders, and related legal processes.
• Provide timely notification of new, modified, served, recalled, or otherwise updated warrants and court orders.
• Respond to authorized inquiries and provide administrative and operational support to Warrant Services personnel and other stakeholders.
• Process and maintain records in accordance with applicable laws, policies, procedures, and local, state, and federal criminal justice information requirements.
• Safeguard confidential and sensitive criminal justice information and ensure appropriate access, dissemination, and record security.
• Research records and applicable procedures to resolve discrepancies and ensure accurate processing of legal documents.
• Perform quality-control reviews to identify and correct data-entry errors, incomplete records, and discrepancies.
• Assist with audits, records validation, policy and procedure updates, and process-improvement initiatives.
• Maintain required documentation, forms, supplies, and other resources necessary for unit operations.
• Assist with onboarding and training employees in warrant-processing procedures, database systems, documentation requirements, and unit protocols.
• Provide guidance and technical assistance to staff regarding established procedures and record-processing requirements.
• When assigned, review work for accuracy and assist with coordinating daily administrative activities.

This position requires working shift hours, which includes weekends and evening. Overtime may be required as well.

This position is considered ESSENTIAL PERSONNEL, and the incumbent must be available to report to work during disasters, inclement weather, and other declared emergencies.

Successful completion of a thorough background investigation is required. Please note that the Police Department background process may take up to 45 days. An applicant disqualified from the Police background process may reapply a year after disqualification.

Qualifications, Special Certifications and Licenses

Considerable knowledge of law enforcement records, criminal justice information systems, and procedures governing warrants, protective orders, court documents, and confidential criminal justice information. Demonstrated skill in accurately reviewing, entering, modifying, validating, and maintaining legal records; identifying and resolving discrepancies; conducting records inquiries; and effectively communicating with law enforcement officers, courts, and other criminal justice agencies. Demonstrated ability to work independently in a fast-paced, 24-hour law enforcement environment; manage multiple time-sensitive priorities; exercise sound judgment; maintain strict confidentiality; and process information accurately under pressure. Must be able to obtain and maintain required certifications and system access, including applicable VCIN/NCIC certification and compliance with Virginia State Police and FBI CJIS requirements.

MINIMUM TRAINING AND EXPERIENCE:

• High School Diploma or GED
• Three years of related clerical or office support experience
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• Some assignments may require a valid driver's license with a satisfactory driving record and a valid Commonwealth of Virginia driver's license within 30 days of hire.
• Knowledge of VCIN/NCIC requirements and the necessary guidelines for warrant and court document entries.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at HR-ADA@rva.gov.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

02

5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

03

This position is considered ESSENTIAL PERSONNEL and the incumbent must be available to report to work during disasters, inclement weather, and other declared emergencies. Are you willing and able to report to work during these conditions?

• Yes
• No

04

This position requires working shift hours, which includes evenings and weekends, and overtime may be required as well. Are you willing and able to work shift hours, to include evenings and weekends and overtime?

• Yes
• No

05

Which best describes the highest level of education you have completed?

• High School Diploma / GED
• Associates Degree
• Bachelors Degree
• Masters Degree or Higher

06

Which best describes your years of experience performing clerical or office support duties?

• 0 - 2 years of experience
• 2 - 3 years of experience
• 5 or more years of experience

07

Do you have at least one year work experience in a law enforcement agency?

• Yes
• No

08

Do you have at least one year work experience in a legal organization?

• Yes
• No

09

Which best describes your experience with warrant management and law enforcement record keeping?

• Less than 1 year
• 1 - 2 years of experience
• 2 - 4 years of experience
• 4 - 7 years of experience
• 7 or more years of experience

10

Which best describes your work experience managing sensitive / confidential information?

• No experience
• Limited experience
• Moderate experience
• Extensive experience

11

Based on the City of Richmond Department of Human Resources MS Experience Scale, immediately described below, what is your level of proficiency using MS Products? Basic - Familiar with Word/Excel/PowerPoint/Access/Outlook/etc. and can do only the most basic, beginner functions. Intermediate - Significant experience and exposure with Word/Excel/Power Point/Access/Outlook/etc. and can perform moderately difficult tasks quickly and with relative ease. Advanced - Extraordinary skill levels which consists of years of experience and exposure and can execute expert level functions with some of the most challenging features, accurately and timely.

• No experience
• Basic
• Intermediate
• Advanced

12

Are you or have you ever been VCIN certified?

• Yes
• No

13

In your own words, describe how your training and work experience have prepared you for this role.

Required Question

Employer City of Richmond

Address 900 East Broad Street

Suite

Richmond, Virginia, 23219

Phone (804) 646-5660

804-646-5660

Website https://www.rva.gov/