Warehouse Supervisor (2nd Shift)

In this role, you will oversee daily logistics activities, mentor and train staff, manage complex customer inquiries, and ensure expedited and sensitive shipments move efficiently through domestic and international networks. The successful candidate will be a hands-on logistics leader who can balance operational execution, customer service, and team development while maintaining a strong focus on accuracy, efficiency, and continuous improvement.

WAREHOUSE SUPERVISOR - 2ND SHIFT
Job Type: Contract – W2
Duration:  1 Year
Company: CEVA Logistics
Location: Millington, TN 38053 (100% On-site)
Pay Rate: $22.50/hour
Shift: 1:00 PM CST - 9:30 PM CST
Benefits: Medical, Dental, Vision
 
ABOUT THE ROLE
Are you an experienced logistics professional looking to step into a high-impact leadership role? We are seeking a Senior Supply Chain & Logistics Lead to serve as a vital link between daily operations, customer satisfaction, and team leadership.
In this role, you will oversee daily logistics activities, mentor and train staff, manage complex customer inquiries, and ensure expedited and sensitive shipments move efficiently through domestic and international networks. If you thrive in a fast-paced environment, excel at problem-solving, and enjoy leading teams to success, we encourage you to apply.
 
KEY RESPONSIBILITIES
Team Leadership & Operational Oversight

• Guide & Prioritize: Lead daily operational workflows, assign tasks, and ensure logistics processes run smoothly and accurately.
• Train & Support: Collaborate with supervisors to provide hands-on training, ongoing feedback, and support compliance and safety initiatives.
• Process Excellence: Ensure operational activities meet service commitments and align with company policies and quality standards.

Advanced Logistics & Escalation Management

• Specialized Handling: Manage expedited, high-priority, and sensitive shipments requiring close monitoring and precise tracking.
• Customer & Carrier Operations: Serve as the primary escalation point for complex billing, tracking, and shipment-related issues while preparing detailed customer quotes.
• Data & Reporting: Generate, analyze, and present operational reports to identify bottlenecks, improve efficiency, and prevent delays.
• Account Management: Build and maintain strong relationships with customers and carriers while managing detailed account profiles and service requirements.

 
QUALIFICATIONS
Required Experience & Skills

• Minimum 5 years of experience in logistics, freight forwarding, or supply chain operations support.
• Demonstrated leadership experience with the ability to prioritize work, guide team members, and maintain a high-accuracy work environment.
• Strong problem-solving skills with expertise in tracking and tracing domestic and international shipments and proactively resolving delays.
• Intermediate to advanced proficiency in:
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • Web-based logistics and Transportation Management Systems (TMS)
• Excellent verbal and written English communication skills with the ability to interact professionally with internal teams, carriers, and customers.

EDUCATION

• High School Diploma or GED required.
• Associate degree or equivalent work experience preferred.

 
IDEAL CANDIDATE
The successful candidate will be a hands-on logistics leader who can balance operational execution, customer service, and team development while maintaining a strong focus on accuracy, efficiency, and continuous improvement.