Auditing, Back Orders, Computer Systems, Customer Support/Service, Equipment Maintenance/Repair, Forklift, Hewlett-Packard Product Family, High School Diploma, Inside Sales, Inventory Cycle Counts, Inventory Management, Loading Dock, Needs Assessment, Order Delivery, Order Picking/Packing, Purchasing/Procurement, Sales, Sales Proposals, Sales Support, Shipping/Receiving, Telesales, Warehousing, Welding
- To provide effective internal and telephone customer sales and service activities.
- To manage inventory, pull orders, perform monthly audits, Fill HP and Liquid cylinders, and operate a forklift.
- Receive, process, pick, unload, label, store, and enter new warehouse stock products and inventory items into the computer system as required.
- Prepare and complete orders for delivery or pickup according to schedule, including picking, packing, wrapping, labeling, staging, loading, shipping, and filling back orders.
- Perform cycle counts, inventory control activities, audit support, and required computer transactions; report discrepancies and coordinate inventory adjustments with the Purchasing Department.
- Coordinate with the Purchasing Department regarding stocking issues, disposal of dead stock, sourcing materials for customers, and expediting orders.
- Check in equipment repairs, perform non-major equipment maintenance or repair, assemble new welding equipment for display, and operate and maintain warehouse vehicles and equipment in accordance with procedures.
- Provide sales and customer service support for walk-in and telephone customers, including identifying product needs and recommending proper product applications.
- Prepare customer orders, quotations, bids, and related sales transactions for welding equipment, supplies, gases, and other products.
- Set up showroom product displays, stock shelves, and maintain the general condition, cleanliness, safety, and organization of the showroom, store, and warehouse areas.
- Communicate and cooperate with drivers, supervisors, coworkers, manufacturer sales representatives, and RBO sales/customer service employees regarding delivery
Education: High school graduate or equivalent experience; welding knowledge a plus.
Experience: Minimum 3-5 years warehouse or inventory experience. Strong mechanical aptitude. Able to work in varied weather conditions and business locations - loading dock, outdoors, etc.
Must be able to use company software for counter sales.