Warehouse Operations Supervisor

Warehouse Operations Supervisor

Company: Vista Fulfillment Group

Location: 10223 Prospect Avenue, Santee, CA 92071

Schedule: Monday through Friday, 8:00 a.m.–4:00 p.m.

Employment Type: Full-time, hourly, non-exempt

Pay: $28.00–$35.00 per hour, depending on experience

Reports To: Warehouse Manager

Position Overview

Vista Fulfillment Group is seeking a hands-on Warehouse Operations Supervisor to support the daily operation of our Santee fulfillment warehouse.

This is not a desk-only management position. The Warehouse Operations Supervisor will work directly alongside the warehouse team while assigning work, maintaining accountability, training employees, resolving floor issues, and supporting receiving, inventory, fulfillment, replenishment, and yard operations.

The right candidate will be comfortable operating warehouse equipment, performing physical warehouse work, correcting problems in real time, and helping maintain an organized, safe, and productive operation.

Primary Responsibilities

Daily Warehouse Operations

• Conduct daily GEMBA walks to identify priorities, backlogs, safety concerns, and operational issues.
• Assign daily work and monitor employees for completion, accuracy, and accountability.
• Support receiving, put-away, replenishment, picking, packing, shipping, and general warehouse duties.
• Work alongside employees to clear receiving, put-away, fulfillment, and replenishment backlogs.
• Oversee yard activities and the movement of inbound and outbound products.
• Maintain warehouse procedures, organizational systems, and previously implemented protocols.
• Serve as the first point of contact for routine warehouse floor issues before escalating them to the Warehouse Manager.
• Provide real-time updates regarding order status, staffing shortages, inventory issues, equipment downtime, and operational delays.

Training and Floor Leadership

• Train new employees through hands-on demonstrations of proper picking, packing, scanning, receiving, and put-away procedures.
• Coach employees and correct performance, quality, organization, and safety issues as they occur.
• Lead by example and maintain a regular presence throughout the warehouse.
• Help employees resolve mispicks, scanning problems, workflow interruptions, system errors, and packing-station issues.
• Identify bottlenecks and personally assist the team in clearing them.
• Help maintain employee accountability and consistent completion of assigned work.
• Bridge communication between warehouse associates and management.

Inventory Management

• Conduct cycle counts and inventory spot checks.
• Physically investigate inventory discrepancies and help correct them at the source.
• Verify put-away, bin-location, and slotting accuracy.
• Coordinate with receiving and inventory employees regarding stock levels, shortages, damaged products, and slotting concerns.
• Identify recurring inventory problems and report recommended corrective actions.
• Ensure products are stored safely, accurately, and in their designated locations.

Safety, Equipment, and Organization

• Enforce warehouse safety procedures by actively demonstrating safe work practices.
• Conduct or verify pre-shift checks of forklifts, pallet jacks, scanners, packing stations, and other warehouse equipment.
• Operate forklifts, pallet jacks, RF scanners, and other warehouse equipment as needed.
• Perform basic troubleshooting on scanners, conveyors, computers, printers, and packing stations.
• Report equipment damage, safety concerns, and maintenance needs promptly.
• Maintain clean, organized, and compliant warehouse work areas.
• Support 5S or similar workplace organization standards.

What Success Looks Like

The successful Warehouse Operations Supervisor will help Vista Fulfillment Group achieve:

• Consistent completion of daily warehouse assignments.
• Reduced receiving, put-away, replenishment, and fulfillment backlogs.
• Improved inventory and bin-location accuracy.
• Better employee training and accountability.
• Faster resolution of routine floor problems.
• Cleaner, safer, and better-organized warehouse work areas.
• Reduced dependence on the Warehouse Manager for basic daily operational issues.
• Clear communication between warehouse associates and management.

Vista Fulfillment Group is an equal-opportunity employer. Employment decisions are based on qualifications, experience, performance, and business needs without unlawful discrimination.

Requirements

Qualifications

• At least three years of warehouse, fulfillment, distribution, shipping, or receiving experience.
• At least one year of warehouse lead or supervisory experience.
• Experience with receiving, put-away, replenishment, fulfillment, and inventory control.
• Experience operating forklifts and electric or manual pallet jacks.
• Forklift certification.
• Familiarity with RF scanners, warehouse-management systems, shipping software, and inventory systems.
• Ability to perform physical warehouse work alongside the team.
• Eligibility to work in the United States.
• Experience in beverage alcohol fulfillment or other regulated logistics environments is a plus.
• Ability to train employees and provide clear, respectful, real-time direction is a plus.

Physical Requirements

• Ability to stand and walk throughout the majority of the shift.
• Ability to bend, reach, push, pull, and perform repetitive warehouse tasks.
• Ability to safely lift and move products weighing up to 50 pounds, with or without reasonable accommodation.
• Ability to work around warehouse equipment, loading areas, pallets, and moving inventory.

Benefits

Compensation and Benefits

• Hourly pay range of $28-35/Hour, depending on qualifications and experience.
• Consistent Monday-through-Friday daytime schedule.
• Medical / Dental Insurance / 401(k)
• Paid sick leave is provided in accordance with applicable law.