Warehouse Operations Specialist

Core Roles and Responsibilities:

• Process customers' purchasing orders and logistics plans to optimize shipment into loads, tender freight to third-party carriers (15%)
• Prepare and develop detailed logistics plans and actively communicate with customers to keep
• them abreast of the shipments (15%)
• Prepare international logistics reports for management's review by tracking, processing overnight
• shipment, auditing, researching and troubleshooting logistics operational issues (10%)
• Analyze and evaluate international logistics plans in compliance with KPI ("Key Performance
• Indicators") (10%)
• Record daily logistics logs and tracking records to maintain logistics records (10%)
• Investigate load exceptions and report issues to manager (10%)
• Coordinate inbound shipment distribution centers and customers in compliance with their orders
• and request multiple carriers (10%)
• Monitor and track orders, pickup and delivery appointments are made between receiver and
• customer to ensure on-time delivery and completion (5%)
• Maintain and develop strong internal and external working relationships with all carriers and
• customers by providing logistics solutions; (5%)
• Ensures that all logistics processes including the import/export of materials, parts and product in
• compliance with US Customs regulations and documentation requirements; (5%)
• Prepare reports and documents for logistics operations, such as reports of order routings status,
• consolidation potential and estimated shipping dates (5%)
• Supervise and direct the daily activities of the shipping and receiving team, including task
• assignment, performance management, training, and exercising authority to make or recommend
• decisions regarding hiring and disciplinary actions
• Coach and mentor team members to enhance individual and team performance, foster a culture of
• accountability and safety, and implement process improvements to optimize warehouse logistics
• operations.
• Develop and enforce standard operating procedures (SOPs) for logistics and warehouse
• operations, ensuring compliance with company policies, safety regulations, and quality standards
• while leading cross-functional collaboration to resolve escalated issues.
• Sorting and input of rework inventory; monitoring and managing completion performance
• Review and reduction management of long-term inventory status
• Preparation and reporting of regular (daily/monthly/semi-annual/quarterly) inventory audits
• Assessment and supplementation of workforce shortages; reporting of operator deployment plans by area
• Daily management of 5S and EESH (Environment, Energy, Safety, Health) activities
• Handling customer requests and inquiries
• Monitoring and managing the operation of equipment (forklifts, RF terminals, radios)
• Leading monthly Safety Meetings and reporting outcomes
• Leading and managing pre-operation morning meetings
• Supplying samples and maintaining related records
• Managing the history and status of non-conforming inventory
• Operating and providing training on clamp forklifts

Requirements:

• Proven leadership experience, with a minimum of 1+ year supervising a team in a logistics or
• warehouse environment.
• 5+ years of logistics experience, preferably within a manufacturing or high-volume production
• setting.
• Strong proficiency in Microsoft Excel, Word, Outlook, and PowerPoint, with the ability to
• analyze and present operational data effectively.
• Bilingual proficiency in Korean and English preferred to support communication across teams
• and with corporate stakeholders.
• Valid drivers license and ability to work flexible hours, including evenings and weekends,
• based on operational needs.

Business Hours: Monday

Salary: Starting at $70,000.00 USD (Depending on years of experience)

FLSA Status: Exempt

Benefits:• Medical/Dental/Vision Insurance• Life Insurance• Employee Discount• 401(K)• 401(K) matching• Paid Time Off• Referral Program