Lead a team that provide asset management (Asset Tagging, Asset Accuracy and Inventory Management, warehouse/logistics and delivery services to our key clients. Lead the team to deliver end to end device lifecycle management (New Devices, Imaging, Deployment, Recycling) and associated Asset Management Activities.
We are looking for a proactive passionate Operations Lead that will oversee the local warehouse/logistics operations.
Primary responsibilities are :
Lead the team to deliver end to end device lifecycle management (New Devices, Imaging, Deployment, Recycling) and associated Asset Management Activities.
Warehouse / logistics management.
Lead a team that provide asset management (Asset Tagging, Asset Accuracy and Inventory Management , warehouse/logistics and delivery services to our key clients.
SLA / KPI Management.
Oversee local operations (Process/Runbooks, Productivity, inventory management, Stock Movements, escalations, shift coverage, Quality control and Asset Tagging)
Ensure the area is safe/secure to work in (cameras, door access, regular cleaning)
Lead/own additional activities conducted from the facility (i.e new equipment, Build of Devices, OEM Repairs, Disposal Co-ordination)
Customer Relationship Management
Work with Vendor providing services (warehouse, logistics, disposals)
Regular meetings with Team and Client
Provide direction to the team including coaching as required
Reporting and MIS
Assist with scoping small/mid-sized projects and oversee
Develop/implement service improvements and cost reduction activities
Time management.
Suggest and support continuous improvement initiatives and resolve operational issues.
Review and recommend sustainability developments.
Skills, Experience and Qualification Required
Ability to interact with staff/customers so as to ensure that the service is polite, efficient and responsive as the contract required
To work through issues analytically to a successful conclusion
Ability to communicate at different levels within the organization,
Understanding of Financials, including cost control, project revenue/costs
Personal Skills
Experienced in working in a fast-paced environment.
Strong customer service and team management skills
Ability to manage/motivate people and teams,
Must be detail oriented and self-motivating
Strong Written and Verbal Communication Skills at senior level,
Relationship Management internal and external customers, Flexibility, Presentation Skills and Team Skills
Flexibility with respect to time client deliverables need to be met with a Can do attitude
Excellent problem solving / quantitative/ analytical skills
Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
About Company
Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.