Warehouse Assistant Manager

Pulse Final Mile LLC

Portland, OR

JOB DETAILS
SKILLS
Apache Cocoon, Auditing, Communication Skills, Customer Satisfaction, EEO Compliance, EEO Regulations, Employment Law, Environmental Compliance, Furniture Moving, Insurance, Inventory Cycle Counts, Inventory Management, Leadership, Leading Edge Technology, Life Insurance, Logistics, Maintain Compliance, Microsoft Office, Mobile Devices, Network Support, OSHA, Onboarding, Operational Communications, Operational Support, Operations, Operations Control, Operations Management, Organizational Skills, Problem Solving Skills, Product Documentation, Receiving Inspection, Reconciliation, Root Cause Analysis, Staff Training, Standard Operating Procedures (SOP), Time Management, Track Customer Issues, Vision Plan, Warehousing
LOCATION
Portland, OR
POSTED
22 days ago

Accelerate your career at Pulse Final Mile a leading provider of transportation solutions with cutting -edge technology at the core. At Pulse Final Mile we are customer -centric and strive to deliver the difference one customer one home and one delivery at a time. The Warehouse Assistant Manager WAM plays a critical leadership role in supporting daily warehouse operations and ensuring execution excellence across inbound inventory and outbound delivery preparation. This position partners closely with the Operatio ns Manager to drive performance enforce process discipline and uphold white -glove service standards. This is a hands- on leadership role responsible for maintaining operational ow supporting carrier teams and ensuring every product leaves the building delivery -ready and damage -free. Responsibilities • Support daily inbound and outbound operations ensuring timely unloading staging and dispatch readiness • Oversee product ow from receiving through deluxing inspection and loading • Ensure all items are properly scanned staged and routed in alignment with system and client requirements • Monitor dock activity off -dock times and route readiness to drive on -time departures • Maintain accurate inventory through cycle counts audits and system reconciliation • Enforce inspection standards for all inbound product identifying and documenting damages or exceptions • Ensure all product is properly deluxed cocoon wrapped protected and customer -ready prior to loading • Partner with leadership to resolve discrepancies and prevent recurring issues • Provide daily oversight and support to Network Carrier Partners NCPs and warehouse associates • Reinforce adherence to SOPs safety protocols and client -specic service requirements • Assist in onboarding and training of new warehouse personnel and carrier teams • Serve as a point of contact for escalations issue resolution and operational communication • Ensure all outbound product meets Pulse Final Miles white -glove delivery standards • Support initiatives that improve Perfect Delivery Rate Productive Delivery Rate and Customer Satisfaction CSAT • Identify and address root causes of damages delays or service failures • Maintain a safe and organized warehouse environment ensuring compliance with OSHA and company standards • Conduct routine safety audits and enforce proper equipment usage • Ensure all teams follow proper lifting handling and product protection procedures • Maintain a safe and organized warehouse environment ensuring compliance with OSHA and company standards • Conduct routine safety audits and enforce proper equipment usage • Ensure all teams follow proper lifting handling and product protection procedures Requirements • 3 years of warehouse or logistics experience final mile or furniture delivery preferred • 1 years in a supervisory or leadership role • Strong understanding of warehouse operations inventory control and dock management • Experience working with independent contractors or carrier partners is a plus • Ability to work in a fast -paced high- volume environment with shifting priorities • Strong communication problem-solving and leadership skills • Proficient in warehouse systems handheld scanners and Microsoft Office Schedule • Based on market requirements and needs • Holiday availability • Weekend availability Benets • 401k • Dental insurance • Health insurance • Paid time off • Vision insurance • Life Insurance Equal Opportunity & Legal Compliance Employment at Pulse Final Mile is at -will meaning either party may terminate the employment relationship at any time with or without cause or notice subject to applicable laws. Pulse Final Mile is an Equal Opportunity Employer and complies with all fede ral state and local employment laws. We also provide reasonable accommodations to qualied applicants and employees with disabilities. If you require an accommodation during the application process please contact our Human Resources department at hrpulsenalmile.com or by calling 714 -706 -3657.

About the Company

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Pulse Final Mile LLC