Ward Clerk I (Days) | Inpatient Psychiatric Hospital (1919)

Job Purpose:

• The Ward Clerk I position performs routine, non-technical clerical duties in accordance with prescribed standard operating procedures and will perform behavioral technician duties as needed.

Key Responsibilities:

• Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with healthcare regulations.
• Assist in the admission, transfer, and discharge processes by preparing necessary documentation and updating patient information systems.
• Serve as a liaison between patients, families, and healthcare providers, facilitating clear and effective communication.
• Coordinate and schedule appointments, tests, and procedures, ensuring timely and efficient patient care.
• Manage incoming and outgoing communications, including phone calls, emails, and correspondence, directing them to appropriate personnel as needed.
• Support the healthcare team by preparing and distributing daily schedules, reports, and other relevant documentation.
• Monitor and order office supplies, ensuring the ward is adequately stocked and organized.
• Ability to successfully complete initial and annual Techniques for Effective Aggression Management (TEAM) physical restraint and verbal de-escalation training
• Provide general administrative support to the healthcare team, contributing to a positive and collaborative work environment.