POSITION SUMMARY:
The Wall Panel Designer supports manufacturing excellence and sales success by combining technical wall panel design with customer-focused sales support. Working closely with Sales, Account Managers, and Production, this role delivers accurate, efficient, and value-added panel solutions that help win projects, increase order value, and support smooth production flow.
Aligned with Team Hancock's people-first culture, this position prioritizes safety, collaboration, shared leadership, and clear communication while building strong customer and internal relationships.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Safety
- Follow and promote all safety policies and procedures
- Take responsibility for personal and team safety
- Participate in safety huddles and Safety Observation System (SOS)
- Identify and report unsafe conditions and properly use required PPE
- Design, Sales Support + Project Coordination
- Enter and manage projects accurately in wall panel software
- Design wall panel layouts per construction documents and customer needs
- Create efficient, accurate, and manufacturable designs
- Support sales by developing value-added design solutions and assisting with customer discussions
- Deliver designs including proposals + quoting, pricing, and production on schedule.
- Production & Inventory Collaboration
- Coordinate with GM or manufacturing lead to manage inventory, schedules, and design issues
- Ensure designs align with shop capabilities and installation requirements
5.Teamwork & Continuous Improvement
- Participate in production and management huddles
- Communicate clearly across sales, design, and production teams
- Contribute ideas to improve workflows, systems, and cross-department coordination
- Professional Standards
- Wear company-provided clothing and represent the company professionally
- Perform other duties as assigned
- Other Duties
- Perform other duties as assigned to support operational efficiency, customer satisfaction, and company growth
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of wall panel design, manufacturing processes, construction drawings, and safety practices.
- Skill using wall panel design software, CAD, and office systems
- Strong communication, organization, and problem-solving skills
- Ability to manage multiple projects, meet deadlines, and support sales and production goals
- Ability to work independently while contributing to a team-oriented, people-first culture.
DESIRED EDUCATION/EXPERIENCE:
- 2-5 years of experience in wall panel design, component manufacturing, construction detailing, or related fields
- Experience with wall panel design software or CAD tools
- Experience collaborating with sales and production teams
- Customer-facing or sales support experience preferred
- Experience in a safety-focused manufacturing environment preferred
REPETITIVE PHYSICAL DEMANDS:
- Lift 25# from floor to waist.
- Sit for long periods of time w/the ability to use a computer and phone.
- Ability to walk up and down stairs.
- Work inside in many environments.
- Riding and driving for long periods of time.
Benefits
- Unique culture focused on safety, shared leadership, and respect for all voices
- Work-life balance and consistent schedules
- Insurance options including health, dental, life, short term disability, and additional voluntary benefits such as accidental insurance for you and/or family members
- 401(k) plan with a company discretionary match and free access to investment advisors
- Paid time off for vacation, sick/flex time, holidays, childbirth, and bereavement
- Employee discount on building materials
- Safety footwear reimbursement, prescription safety glasses reimbursement, and year-end awards and recognition