Waitstaff

Provide excellent customer service at all times.

Adhere to serving etiquette as show in 4 star training program.

Maintain a clean work area at all times and assist other team members in their sections as needed.

Always adhere to all company policies & procedures.

Check customers identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages

Know how to process/handle all discounts/coupons, club redemptions, comps, department charges, direct billing, credit cards and room charges.

Carry out instructions given by the Shift Supervisor or Management Team

Work to anticipate guests' needs and exceed customer expectations.

Keep up to date with current promotions and new products.

Participate and contribute at departmental meetings.

Assist with convention center activities upon request

Maintain personal knowledge by completing in-house training and workbooks.

All other duties as assigned by: Food & Beverage Director, Food & Beverage Managers and/or Food & Beverage Supervisors.