Highlights

It involves many responsibilities from providing excellent customer service, collecting patient demographic information, verifying, and checking insurance and eligibility, and managing provider schedules. "The Patient Services Representative helps to maintain efficient workflow in administering the day-to-day activities of the front business office.

Description

Full time Patient Service Representative position. Practice Specialty: Internal Med. Schedule: Monday â Friday, 8:00am to 4:30pm and some Saturdays

"The Patient Services Representative helps to maintain efficient workflow in administering the day-to-day activities of the front business office. It involves many responsibilities from providing excellent customer service, collecting patient demographic information, verifying, and checking insurance and eligibility, and managing provider schedules.

General Duties include but are not limited to

Provide superior customer service to patients and associates in person and on the telephone.
Regularly uses our Electronic Medical Records system (ATHENA)
Verify patientâs information.
Assist with productivity and working with the clinical staff and medical providers.
Other duties as assigned"

See full job post info here | Patient Services Representative (waikikihc.org)

Requirements

"Qualifications and abilities

High school graduate or equivalent.
Some post-secondary education is preferred.
CPR/BLS (Basic Life Support) Certification upon hire/not required to apply for the position.
A minimum of one year working in a medical office with knowledge of medical terminology.
Basic knowledge of common medications and billing procedures preferred.
Familiarity with common software programs, (i.e., Windows-based programs).
Ability to quickly learn new systems.
Ability to communicate effectively with patients, community members, and staff members."

| Patient Services Representative (waikikihc.org)