Vulnerable Persons Protection Specialist 1 / Trainee (NY HELPS)

Your browser does not support iFrames

Skip to Content

• Home
• How to Get a State Job
• FAQs
• Vacancies
• Search Vacancies
• Other State Listings

Helpful Links

• Exam Announcements for the General Public
• Explore Opportunities
• Workers with Disabilities Program
• Reinstatement
• Salary Schedules
• Unions/Units
• Training and Development

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.

Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Review Vacancy

Date Posted 08/07/26

Applications Due08/22/26

Vacancy ID221373

• Basics
• Schedule
• Location
• Job Specifics
• How to Apply

NY HELPYes

AgencyJustice Center For The Protection Of People With Special Needs

TitleVulnerable Persons Protection Specialist 1 / Trainee (NY HELPS)

Occupational CategoryEnforcement or Protective Services

Salary Grade16

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $59994 to $76359 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Other (see below)

"Other" Explanation This position is required to staff the 24-hour a day, seven days a week hotline.

Shift: Sat 10:30p-Sun 8:00a

Sun 10:00p-Mon 8:00a

Mon 10:00p-Tues 8:00a

Tues 10:00p-Wed 8:00a

Hours Per Week 37.5

Workday

From 12 AM

To 12 AM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 161 Delaware Ave

City Delmar

StateNY

Zip Code12054

Duties Description Duties will include, but not be limited to:

• Receive information pertaining to allegations of abuse and/or neglect and/or significant incidents involving vulnerable persons from mandated reporters and others and make decisions to ensure the health and safety of the individuals who are the focus of the alleged abuse/neglect.
• Interview callers to elicit essential information from the reporter, including the problem, allegation and complaint, names and addresses of the parties involved, and any other details and/or information relevant to the alleged incident.
• Determine the immediacy and type of response needed based on the information received and on an initial risk assessment; ensure that appropriate and immediate protections have been implemented, and confirm all appropriate notifications are completed in accordance with applicable requirements.
• Evaluate reported allegation to determine if information is sufficient to constitute a reportable incident; redirect caller(s) to other appropriate agencies or entities when necessary.
• Document all aspects of the information received, the action(s) taken and the assessment conducted.

Minimum Qualifications *This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

Current NYS Justice Center for the Protection of People with Special Needs employee with permanent, contingent-permanent or 55 b/c status as a Vulnerable Persons Protection Specialist 1 and interested in reassignment; OR Current New York State employee with one year or more of permanent, contingent-permanent, or 55b/c service in a position allocated to a Grade 16 and eligible for transfer under Section 70.1 of the Civil Service Law.

Vulnerable Persons Protection Specialist Trainee, NS=Grade 13:

1. Bachelors degree; or

2. Associate degree in a human services field and one year ofexperience in one of the following:

a. the direct provision of services that includes the care, review, investigation, assessment, treatment, or case planning for persons in facilities or program covered by the Protection of People with Special Needs Act of 2012; or

b. the development, implementation, or administration of a program that provides quality assurance, conducts incidents reviews, investigates, or provides treatment in facilities or program covered by the Protection of People with Special Needs Act of 2012; or

c. where your primary responsibility (at least 50% of your official duties) was in the direct provision of adult or child protective services, which is defined as the investigation, assessment, treatment, and/or case planning of reported cases of adult or child abuse and maltreatment; or

3. Three years of the above experience.

Vulnerable Persons Protection Specialist 1, Grade 16

1. Bachelors degree or higher in a human services field; or

2. Bachelors degree and completion of a one-year traineeship; or

3. Associate degree in a human services field and two years of experience in one of the following:

a. the direct provision of services that includes the care, review, investigation, assessment, treatment, or case planning for persons in facilities or program covered by the Protection of People with Special Needs Act of 2012; or

b. the development, implementation, or administration of a program that provides quality assurance, conducts incidents reviews, investigates, or provides treatment in facilities or program covered by the Protection of People with Special Needs Act of 2012; or

c. where your primary responsibility (at least 50% of your official duties) was in the direct provision of adult or child protective services, which is defined as the investigation, assessment, treatment, and/or case planning of reported cases of adult or child abuse and maltreatment; or

4. Four years of the above experience.

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to complete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Additional Comments Established in 2013 by the Protection with Special Needs Act; The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is charged with protecting over one million New Yorkers under the care or jurisdiction across six State Oversight Agencies. https://www.justicecenter.ny.gov/

We offer a comprehensive benefits package, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees' Retirement System
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 College Savings Program

Please note that specific benefits and programs may vary based on negotiating unit, current contract, and length of State service.

NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the Justice Center's Telecommuting Program Guidelines.

NOTE ON FINGERPRINTING: Please be advised that should you accept a job offer with this agency, you may be required to be fingerprinted and pay for the cost of the fingerprinting fee.

The New York State Justice Center for the Protection of People with Special Needs is an equal opportunity/affirmative action employer. Our agency does not discriminate based upon age, race, creed/religion, color, national origin, sexual orientation, gender identity or expression, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, prior arrest or conviction record, citizenship/immigration status, or any other applicable legally protected characteristics. The Justice Center is committed to creating and sustaining a culture of inclusion while continuing to build a diverse workforce. Our agency seeks candidates dedicated to working in and contributing to an environment of inclusion that affirms and celebrates the backgrounds, learned and lived experiences, whole identities, and individual perspectives of our staff.

The New York State Justice Center for the Protection of People with Special Needs (Justice Center) provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Office of Human Resources via email at jc.sm.deeo@justicecenter.ny.gov

This position is eligible for annual shift pay differential of $4,000 overnight differential and $575 inconvenience pay

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources / CL

Telephone

Fax 518-549-0462

Email Address jc.sm.hrresumes@justicecenter.ny.gov

Address

Street 161 Delaware Avenue

161 Delaware Avenue

City Delmar

State NY

Zip Code 12054

Notes on ApplyingPlease submit cover letter along with a clear and concise resume to jc.sm.hrresumes@justicecenter.ny.gov detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Vacancy ID number for which you are applying.

Printable Version

Become an Organ Donor - Enroll Today

FAQs • Workers with Disabilities (55b/c) • Civil Service Exams

State Agencies: Department of Civil Service • Office of the State Comptroller

OER Link: Employee Unions and Bargaining Units

Exam announcements • General Information about NYS Government

2026 NYS Department of Civil Service

StateJobsNY 2026 NYS Department of Civil Service

Accuracy • Privacy • Accessibility • Contact

Your browser does not support iFrames