VTC (Video Teleconference) Technician

Job Title: VTC (Video Teleconference) Technician            

Department/Unit: 17 TRG                                  

Location: Goodfellow AFB 

Type of Position: Short-Term Temporary Role: estimated time for 2-4 months                               

Who We Are:

Intellekt is a team of dedicated professionals committed to our personal and professional goals, serving our clients and their important missions, and promoting the safety and security of U.S. interests at home and abroad. Accountability is the foundation of our culture. We use this foundation to deliver value to our clients by analyzing problems, formulating solutions, and driving results with focus and determination. Our values of Authenticity, Judgement, Details, and Passion guide our decisions. Together, as Intellektuals, we strive to be the most ethical and accountable provider of intelligence, law enforcement, knowledge sharing, and technology solutions in the industry.

Job Summary:

The VTC Technician will have experience with the implementation and operation of integrated computer based audiovisual systems with minimal oversight. The VTC Maintainer will support six (6) JWICS VTC conference rooms, four (4) SIPR VTC conference rooms, two (2) NIPR VTC conference rooms, and two (2) Audio Visual presentation systems in two conference rooms, for a total of 14 systems.

Essential Functions:

• Assist customers with scheduling VTCs.
• Manage and coordinate scheduling of VTC with enterprise bridge.
• Provide technical support to identify, isolate and repair malfunctioning AVVTC equipment and systems to include microphones, speakers, displays, codex, control systems, video audio matrix and amplifier subsystems, and associated cabling.
• Perform periodic preventive maintenance of AV VTC equipment.
• Coordinate and schedule, per maintenance agreement, with vendor on routine or autocycle maintenance. Coordinate warranty repair replacement items as needed.
• Gather and provide information for system security efforts such as system accreditation. Install patches, firmware updates, etc. to maintain system security.
• Other duties as assigned