Position Summary
We are seeking a Vice President, Warehouse Operations to lead and transform enterprise-wide warehousing, distribution, inventory management, and logistics execution capabilities. This executive will build a best-in-class warehouse organization that operates with the discipline, efficiency, and customer-centricity of a leading third-party logistics provider (3PL) while supporting the company’s rapid growth and expansion across North America.
Strategic Leadership
- Develop and execute a world-class enterprise warehousing and logistics strategy aligned with company’s growth objectives.
- Create a scalable warehouse operating model across all facilities.
- Lead warehouse network planning, expansion, and optimization initiatives.
- Establish operational standards, KPIs, and governance processes across all warehouse locations.
- Partner with Manufacturing, Supply Chain, Customer Service, Procurement, Transportation, and Finance to ensure company’s warehouses support all stakeholders throughout the organization and our customer base.
- Serve as a senior point of contact for key customers to ensure seamless execution and a 3PL-grade customer experience.
Warehouse Operations Management
- Provide direct leadership for all warehouse facilities and warehouse management teams across North America.
- Ensure consistent execution of receiving, storage, inventory control, picking, shipping, and material handling processes.
- Drive warehouse productivity, throughput, service levels, and inventory performance.
- Establish labor planning models and workforce strategies to support operational demand.
- Ensure warehouse capacity planning aligns with customer service-level agreements (SLAs) and production requirements, balancing multiple customers' demand across shared facilities.
- Oversee seasonal demand planning and peak-volume execution strategies.
Safety, Quality, and Compliance
- Champion a safety-first culture across all warehouse operations.
- Ensure compliance with OSHA, FDA, GMP, SQF, customer, and regulatory requirements.
- Lead initiatives to reduce recordable incidents and improve overall workplace safety performance.
- Maintain warehouse readiness for audits, inspections, and customer visits.
- Ensure compliance with all inventory traceability and product handling requirements.
Inventory Management
- Establish best-in-class inventory control processes and standards.
- Drive inventory accuracy, cycle count compliance, and reconciliation processes.
- Partner with Supply Chain, Finance, and customers to improve inventory visibility and deliver customer-facing inventory reporting.
- Minimize inventory losses, damages, and obsolescence.
- Ensure proper management of raw materials, packaging materials, WIP, and finished goods inventories.
Technology and Systems
• Lead design, utilization, and optimization of all warehouse and logistics systems including SAP S/4HANA, Elettric 80 WMS, YMS software, and other ERP platforms.
• Directly oversee custom implementations and enhancements throughout the software suite.
• Oversee all automated warehouse programs, including the LGV fleet,.
• Embrace AI and machine-learning tools to drive demand and labor planning, warehouse modeling and simulation, advanced analytics, and automated reporting.
Financial Management
- Own warehouse operating budgets and customer-level P&L across all facilities, including cost-to-serve and margin performance by account.
- Develop annual operating plans and capital expenditure strategies.
- Work with the Sales & Finance teams to develop and manage storage, handling, and accessorial billing and rate structures that fully recover cost-to-serve, and identify opportunities to improve the cost structure while maintaining service and quality standards.
- Monitor labor productivity, storage and handling costs, equipment utilization, and operational expenses against billed revenue to protect operating margins.
- Deliver financial performance against established targets.
Talent Development
- Recruit, develop, and retain high-performing warehouse leadership teams.
- Build succession plans for key operational positions.
- Establish leadership development programs and operational training standards.
- Foster a culture of accountability, engagement, and operational excellence.
- Lead performance management processes across the warehouse organization.
Continuous Improvement
- Lead Lean, Six Sigma, and operational excellence initiatives across the warehouse network.
- Identify and implement process improvements that increase productivity and reduce costs.
- Standardize best practices across all locations.
- Drive warehouse automation and technology initiatives where appropriate.
- Establish a culture of accountability, data-driven decision-making, and continuous improvement.
Qualifications
Required:
· Bachelor’s degree in supply chain, Logistics, Engineering, Business, or related field.
· 15+ years of progressive leadership experience in multi-site warehousing, distribution, logistics, or supply chain operations.
· Third-party logistics (3PL), public/multi-client warehousing, or high-volume contract manufacturing experience.
· Demonstrated history of administering effective billing and cost-to-serve structures.
· Extensive hands-on SAP S/4HANA experience, including leading custom implementations, configurations, and enhancements in a warehouse or supply chain environment.
· Experience both manual (forklifts) and automated (LGV fleet) warehousing environments.
Preferred:
· MBA or Master's degree in a related field.
· Lean Six Sigma certification.
Leadership Competencies
Strategic Thinking, Business Acumen, Operational Excellence, Customer Focus, Talent Development, Change Leadership, Executive Presence, Data-Driven Decision Making, Continuous Improvement, Cross-Functional Collaboration.