VP, Technology (Retail Wealth)

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

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Job Title: Product Manager, Wealth Management Platform

This is an exciting opportunity to help shape the strategic vision for Voya's Wealth Management (RWM) platform and manage the go-forward technology strategy & roadmap. This role requires a deep understanding of the Wealth Management and Brokerage/Custody platforms, to support both advisor-led and digital self-service functions. In addition, this role must have a strong understanding of the supporting tech & ops required to win, including a robust knowledge of the current tech vendor landscape and nuances of front, middle, and back-end.

Key Responsibilities:

• Proactively lead the holistic retail platform strategy inclusive of technology, go-to-market, operations, and monetization models.
• Build close relationships with the senior leadership team, business partners (e.g., IT, Ops) and third-party partners to ensure that the team's efforts are aligned with the strategic business and customer outcomes.
• Manage interdependence across the organization while identifying, building and managing strategic partnerships.
• Collaborate with internal stakeholders (business and technology leaders) to regularly gather feedback and refine the future of the product, factoring in business priorities, pacing, risk management, funding, scope parameters.
• Collaborate with external stakeholders (e.g., customers, vendors, suppliers) to identify customer requirements, assess impacts on other data, systems, products, services, and compare costs and benefits alongside available technologies and processes to recommend a path forward.
• Scope the minimum viable product considering existing resource constraints and sustained product development; build product backlog and prioritize it based on iterative business value.
• Lead the development and execution of product launches, refinements, and iterations (e.g., cash, robo-advisory, brokerage).
• Lead the development and execution of technology projects, including application development, automation, and database PL/SQL programing.
• Manage individuals, and/or teams with higher level technology professionals to ensure results meet customer expectations and adhere to internal IT standards, methodologies, and strategies.

Requirements:

• Bachelor's degree in finance, computer science, mathematics, engineering, or information systems; master's degree a plus.
• Overall, 15 or more years of progressive experience in Product Management, with 5 or more years of experience in leadership/management role within the RWM industry as preferrable.
• FINRA SIE (Securities Industry Essentials) and Series 99 (Operations Professional) or must be obtained within 120 days of employment.
• Demonstrated success in multiple major products, translating customer needs to business value at the team level; expert level experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problems.
• Strong technical and management ability to lead a delivery team (onshore/offshore), offering clear direction on highest priorities to guide the team.
• Strong technical understanding integration patterns such as APIs, Batch processing, Webhooks, and Single Sign-On (SSO) for Wealth Management (WM) platform providers like Pershing Wove, Orion Connect, and Envestnet.
• Knowledge of billing and commission systems for fee-based accounts managed on UMA/SMA platforms like Orion Eclipse trading.

Preferred Qualifications:

• Good understanding of AWS or Azure.
• Strong understanding of DevSecOps concepts with automaton.
• Expert level knowledge of existing, new, and emerging technologies and being able to apply them to new business designs and business models.
• Development and coding experience in one or more technologies such as Salesforce, Microsoft .Net VB.Net/C# .Net, Microsoft SQL Server, Oracle, Web API, Microservices, Java Spring Boot, and Containerized platform like OpenShift and/or Pivotal Cloud Foundry.
• Understanding of wealth technologies to facilitate modern data analytics platforms to support Data Visualization, Traditional Reporting, Advanced Analytics and Operational Data Stores; ability to apply WM trends to new business designs and business models.
• Understanding of industry standards like Pershing, FINRA/SEC, LIMRA, DTCC/NSCC, Morningstar, SMA/UMA, and Advisory Platform will be considered big plus.
• Understanding of financial services industry domains - Retirement, Workplace Solutions, Group Benefits, Wealth Management will be big plus for this role.

What We Offer:

• Health, dental, vision and life insurance plans
• 401(k) Savings plan - with generous company matching contributions (up to 6%)
• Voya Retirement Plan - employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time - 40 hours per calendar year

Critical Skills:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Equal Employment Opportunity:

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations:

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Compensation:

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $200,000 - $220,000 USD