VP, Product Management

$190,000 - $240,000 / year

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations.

Underpinned by unmatched speed and performance power, we are the trusted backbone that's taking the insurance industry from friction to flow with Distribution Velocity - speed, performance, and trust - to drive growth at scale.

With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.

Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.

Vertafore's MGA and Wholesale business is the fastest-growing part of our portfolio. We are looking for a hands-on product leader with strong insurance, MGA, or enterprise software experience to lead product management across our MGA solutions and drive the rollout of AI agents across our teams. This is a broad, build-it role that shapes the products and the way we work in one of Vertafore's highest-growth markets.

As Vice President, you will own product strategy and execution across the MGA portfolio, including AIM, Surefyre, MGA Systems, and NetRate, while championing the adoption of AI agents across product, services, support, and development. You will operate both strategically and tactically, defining the problems your products solve, maintaining a well-prepared roadmap and backlog, and partnering with engineering to deliver. The role also reaches beyond traditional product management to include training, sales enablement, and ownership of the headcount that supports business operations for the unit. Your objectives are tied directly to business metrics such as retention, adoption, and customer satisfaction.

You will work across product, professional services, support, development, sales, and marketing to keep the MGA business aligned and moving. You will serve as a connective leader internally, bringing structure and shared standards to a growing organization, and you will represent the MGA portfolio externally with customers and partners when it counts.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

Product Management

• Own product strategy and the roadmap across the MGA portfolio, including AIM, Surefyre, MGA Systems, and NetRate.
• Bring AI agents and AI-driven capabilities into the MGA product roadmap, in partnership with the teams building Vertafore's agent platform.
• Manage the full product lifecycle from strategy through execution, bringing customer-driven, revenue-generating capabilities to market.
• Identify market and customer opportunities through ongoing research, customer visits, and direct feedback from the field.
• Maintain a well-prepared, prioritized backlog and align development teams against the roadmap.
• Inform product and prioritization decisions with both quantitative and qualitative data.
• Partner with sales, marketing, and go-to-market teams to launch and position MGA solutions, including input on pricing and competitive positioning.

Training, Enablement, and Documentation

• Drive the adoption of AI agents across MGA teams, using automation to remove manual work and scale capacity across product, services, and support.
• Own training and enablement for internal teams and customers, including hands-on support for adopting AI agents into everyday workflows.
• Build the sales enablement function for the MGA portfolio, arming sales with the positioning, materials, and product knowledge to win.
• Build and maintain product and process documentation as a reliable source of truth across the unit.
• Identify and lead process improvements that increase consistency, efficiency, and quality across MGA teams and workflows.

Business Operations

• Own and lead the headcount that supports business operations for the MGA unit day to day.
• Establish operating cadences, reporting, and metrics that keep leadership informed and teams aligned across professional services, support, development, and product.
• Other duties as assigned

Qualifications:

• Bachelor's degree or equivalent practical experience
• Demonstrated experience and ability to develop and execute a successful product roadmap with a proven track record of managing all aspects of a successful product throughout its lifecycle
• Prior experience in the insurance industry is strongly preferred, with an MGA, wholesale, or E&S background a significant plus
• 10+ years of leadership experience, including building and managing teams and influencing decisions in a matrix environment up to senior levels.
• Strong problem-solving skills and a willingness to roll up your sleeves and get into the details
• Successful history of delivering customer-driven products designed to create a great customer experience
• Experience beyond core product management, such as building training, sales enablement, documentation, or business operations support in a fast-growing environment
• Hands-on interest in AI and automation, with a track record of putting emerging technology to work in real products or operations
• Experience with Scaled Agile software development preferred
• Excellent written and verbal communication skills
• MBA and/or Pragmatic Marketing training a strong plus

Additional Requirements and Details:

• Travel required up to 25% of the time.
• Located and working from an office location.
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.
• Specific vision abilities required by this job include close vision (working on a computer, etc.).
• Frequent sitting and/or standing.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.