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| Website | https://oncohealth.us/careers/ |
About OncoHealth OncoHealth delivers the industry's first integrated oncology management solution. Built on deep oncology expertise, our multidisciplinary team designs, delivers, and continuously advances solutions that help health plans and employers manage costs, close care gaps, and improve outcomes while ensuring people with cancer receive timely treatment and meaningful support. About the Role The Vice President of Client Success is responsible for the retention, growth, and overall success of an assigned market of OncoHealth clients. This role directly manages a portfolio of strategic accounts while also providing leadership and oversight for additional accounts managed by a Client Success Director and other assigned team members within the same market. The Vice President serves as both the executive account leader for assigned clients and the market leader responsible for overall retention, expansion, client advocacy, and client satisfaction performance across the entire assigned market. This role is accountable for achieving renewal, upsell, cross-sell, referenceability, and growth objectives while ensuring consistent execution of OncoHealth’s client success strategy. The Vice President develops executive-level client relationships, sponsors strategic initiatives, coaches Client Success team members, and partners closely with Sales, Product, Clinical, Operations, Analytics, Finance, and Executive Leadership to maximize client value and drive long-term business growth. Primary Responsibilities
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About the Location OncoHealth is committed to remote, hybrid or in office work options. The majority of the team will be remote or in hybrid work arrangements with offices in Atlanta, GA and Guaynabo, PR. We are open to employees nationwide but work primarily in the Eastern and Central Time Zones. Our Culture Taking ownership of quick action, critically thinking through the needs, and working well with others are key competencies of team member success. Our leadership is dedicated to building a culture based on respect, clinical excellence, innovation – all with a focused mission of putting patients first! We offer a full benefit package on your first day, along with a company bonus. You may visit or work from our very modern and engaging offices, and experience a fun, collaborative environment where social activities and community events matter. We enjoy being together! OncoHealth is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment decisions are based on qualifications, merit, and business need. The Opportunity The cost of cancer related medical services and prescription drugs in the United States is expected to reach $246 billion by 2030. OncoHealth has enjoyed rapid growth over the past 3 years and seeks smart, collaborative people to join its team. We have just under 250 team members, so we can move swiftly but precisely to the market needs of our customers. Strongly backed financially by Arsenal Capital Partners & McKesson Corporation, we remain in an investment and growth mode. This means we are open-minded to how we get the work done – now is the perfect time to talk to us! Our Current Solutions OneUM by OncoHealth® Oncology Specialized Management OneUM is our oncology-specific utilization management solution that streamlines prior authorizations, ensuring clinically appropriate, evidence-based care. Expert Policy & Strategy Guidance Our in-house team, including oncologists and board-certified oncology pharmacists, helps optimize your oncology program with clinical and drug management expertise. Streamlined Prior Authorization Submit full treatment regimens in a single request, customized to each partner’s needs. Clinician-Led, Holistic Reviews Oncology-trained reviewers evaluate cases holistically. For potential denials, only managed care oncologists conduct peer-to-peers, ensuring timely, appropriate care. Iris by OncoHealth® Oncology Supportive Care Iris provides 24/7 access to oncology trained nurses, therapists, and dietitians to support the physical, emotional, and nutritional challenges of cancer, from diagnosis through survivorship. Oncology Nurse Support Building trusted relationships with members through phone, video, or secure messaging to help prevent avoidable complications while providing continuity of care and personalized support. Specialized Multidisciplinary Care Oncology-trained mental health therapists and dietitians offer 1:1 visits, small groups, and interactive events to support whole-person care, well-being, and member satisfaction. Digital Tools that Empower An evidence-based content library supports members between appointments to reinforce confidence, engagement, and quality of life. Oncology Insights On-Demand Data Analytics Gain a real-time, 360° view of your oncology program with insights from both claims and prior authorization data. |