VP, Inbound Business Development

Who You Are 

You are a strategic, relationship-driven business leader who thrives on building strong partnerships, developing high-performing teams, and creating growth opportunities. You take pride in understanding customer needs, identifying market opportunities, and delivering solutions that create meaningful business value. 

You enjoy connecting with people, solving complex business challenges, and helping organizations achieve their goals through thoughtful strategy and collaboration. You are someone who naturally builds trust, asks the right questions, and creates alignment between customers, teams, and company objectives. 

You are proactive, data-driven, and results-oriented, with the ability to balance strategic leadership with hands-on execution. Whether you are coaching a sales team, guiding key customer conversations, improving sales processes, managing forecasts, or partnering with executive leadership on growth initiatives, you bring a structured, customer-focused approach and a commitment to achieving measurable results. 

Above all, you are a leader who enjoys building teams, creating lasting relationships, and driving meaningful growth. You are motivated by continuous improvement, operational excellence, and the opportunity to shape the future direction of the business. 

Who We Are 

At Mender, we help organizations maximize the value of retired technology through industry-leading IT Asset Disposition (ITAD), Data Center Decommissioning, and technology lifecycle services. 

Our customers trust us because we believe in doing business the right way. We value honesty, transparency, innovation, and treating people with respect. 

Everything we do is guided by our core values: 

• No Drama  
• Honesty & Transparency  
• Humanity  
• Innovation  

As we continue to grow, we're looking for people who share those values and want to build something exceptional. 

The Opportunity 

As Mender’s VP of Business Development, you will lead efforts to build, strengthen, and expand relationships with strategic customers, including Fortune 1000 enterprises, AI Compute Operators, Data Centers, VARs, and MSPs. Your role is critical in identifyinghigh-impact opportunities across these and other key markets, driving growth through tailored solutions, and developing long-term partnerships. You will guide the team in creating value-driven strategies that resonate with our customers while ensuring we achieve and exceed business development goals. Your leadership will be instrumental in aligning our growth strategy with market needs and building relationships that drive Mender’s continued success. 

Your responsibilities include developing strategies to exceed growth objectives, fostering a high-performing culture within the business development team, and driving sustainable business growth. Working closely with leadership, you will help define strategic priorities, establish goals, and ensure our sales and business development efforts align with Mender’s mission and core values. 

In this role, you will represent Mender’s commitment to innovation, customer success, and market leadership. Your strategic vision, leadership, and ability to build meaningful partnerships will play a key role in shaping the future of the business and advancing our mission of responsible technology lifecycle management. 

What You'll Be Doing 

• Lead, manage, and expand the inbound sales team, ensuring alignment with Mender’s goals, strategy, and core values. 
• Serve as a player-coach by managing key opportunities, supporting the team through Mender’s sales process, and continuously improving sales strategies and execution. 
• Take ownership of sales forecasting, budgeting, performance metrics, and overall team results. 
• Maintain daily oversight of the sales pipeline, ensuring the team consistently meets or exceeds revenue and contract objectives. 
• Coach, mentor, and develop the sales team while building a high-performance culture and establishing a scalable, repeatable sales process. 
• Partner closely with Marketing to align campaigns, improve lead generation, and optimize sales conversion opportunities. 
• Collaborate with the Chief Commercial Officer, CEO, and COO on strategic initiatives, including new products, service offerings, and business opportunities that support company objectives. 
• Build and oversee service delivery, account management, and customer success functions to ensure seamless execution of customer engagements and strengthen long-term relationships. 

What We're Looking For 

• Proven experience leading and scaling high-performing sales or business development teams in a fast-paced, growth-focused environment. 
• Strong track record of achieving revenue goals, managing sales pipelines, and closing complex business opportunities. 
• Experience as a player-coach with the ability to lead strategically while remaining actively involved in key customer engagements and sales activities. 
• Strong understanding of B2B sales processes, enterprise sales cycles, and building long-term customer relationships. 
• Experience developing and implementing scalable sales processes, forecasting models, and performance metrics. 
• Exceptional leadership and coaching skills with the ability to motivate, develop, and elevate team performance. 
• Strong collaboration skills with the ability to partner effectively with Marketing, Operations, Executive Leadership, and cross-functional teams. 
• Experience working with enterprise customers, technology solutions, managed services, IT services, or similar industries is preferred. 
• Strong business acumen with the ability to identify market opportunities, develop strategic initiatives, and drive measurable results. 
• Excellent communication, negotiation, and presentation skills with the ability to influence stakeholders at all levels. 
• Highly organized, data-driven, and comfortable managing multiple priorities in a dynamic environment. 
• Customer-focused mindset with a passion for delivering value, building trust, and creating long-term partnerships. 

Why Join Mender? 

Join Mender and be part of a team that is redefining how the world manages technology after its first life. We combine innovation, sustainability, and operational excellence to help organizations recover value, reduce waste, and build a more circular technology ecosystem. As we continue to grow, you’ll have the opportunity to make a real impact, work with passionate people, and help shape the future of IT asset lifecycle management. 

What We Offer 

Compensation 

• Competitive salary  
• Bonus / Commission (where applicable)  

Benefits

• 401(k)  
• Medical Insurance  
• Dental Insurance  
• Vision Insurance  
• Paid Time Off  
• Professional Development  

Ready to Apply? 

If you're excited by the opportunity to make a real impact, work with great people, and help build the future of Mender, we'd love to hear from you. 

Apply today and let's start the conversation.