VP, Group Account Supervisor

Agency:

Biolumina

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

le: Vice President, Group Account Supervisor 
Company/Location: Biolumina / New York, NY 
Department/Discipline: Group Account 
  
  
Description 
  
The VP, Group Account Supervisor will operate on multiple levels, both internally and externally, to strategically manage the brand, product, agency product team and especially external client relations. 
  
General Responsibilities 
Demonstrate "Big Picture" thinking view of Brand and business and provide strategic contributions to success of Brand 

Aid in the construction of a marketing plan and contribute to a successful pitch 

Lead strategic and tactical planning process 

Aggressively monitor and understand the competitive landscape, both strategic and creative 

Seek opportunities to showcase agency work among current and prospective clients 

Seek opportunities to grow business within current accounts and into new accounts connected with that client. 

Manage expectations of both the agency staff and client to ensure a positive, productive atmosphere 

Demonstrate ability to adapt to various client corporate 

Keep senior management briefed on account activities 

Continue to refine skills in strategy and the business planning process 

Demonstrate comprehensive understanding of client's business and actively seek opportunities for further account development 

Determine adequate distribution of creative manpower according to brand projects and their urgencies 

Demonstrate mastery of scientific category and competitive data 

 Financial Responsibilities 
Demonstrate the fiscal acumen to lead a profitable account 

Aggressively monitor fee performance to encourage/ensure 

Demonstrate ability to determine and negotiate budget needs, produce accurate and timely fee reconciliations, and provide input to development of the fee 

Client Service Responsibilities 
Vigilantly seek to optimize both Agency services and internal resources 

Keep abreast of marketing/advertising and brand-specific trends in order to offer added-value to the client/creative product  

Articulate agency POV without being afraid to take a stand 

Strategically problem solve for discrepancies between client and agency 

Establish credibility with clients at all levels and embody service-oriented attitude 

Become trusted and integral strategic advisor to the client team 

Uphold Agency quality standards in servicing the Client 

Ensure that all Agency work represents the best we have to offer -- strategically sound, arresting creative, and error-free 

Additional Responsibilities 
Communicate effectively and professionally both internally and externally 

Demonstrate good problem-solving and interpersonal skills 

Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately 

Remain calm despite high pressure situations 

Project a professional, positive attitude toward peers and clients within the department and the agency 

Maintain accurate time sheets 

Foster a positive team atmosphere demonstrating respect for peers and supervisors 

Assist other members of department/team as needed when workload allows 

Foster senior level partnerships with creative/account colleagues 

Act as a positive role model for agency at client and industry events 

 Management Responsibilities 
Assign work to assure project deadlines are met 

Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized 

Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers 

Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs 

Provide constructive and direct ongoing feedback to direct reports 

Evaluate performance of direct reports and complete and deliver performance reviews 

Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions 

Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts 

Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head 

Provide ongoing guidance to all team members and be available to them as a resource for account/agency/departmental policies, procedures 

 Vice-President Responsibilities 
Provide leadership within his/her department as well as across the agency 

Proactively provide suggestions that impact agency policy and operations.  

Demonstrate support of the Agency’s goals and 

Present a professional and positive image of Biolumina both internally and externally. 

Identify, recruit, train and develop talent 

Motivate direct reports, and act as a mentor to all within Agency 

Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager 

Uphold the Company Values in all decisions and interactions 

Act as an advocate of Biolumina; make decisions with the Agency’s and employees’ best interest in mind. 

 Qualifications 
College degree, preferably in marketing, advertising, communications or science/medicine 

7 - 8 years Agency or comparable experience (HCP Agency marketing experience preferred) 

3 years of supervisory experience 

Excellent written and oral communication skills 

Well-developed knowledge of business practices/vendor relations 

Maturity to handle independent senior-level Client contact 

Ability to manage and train staff  

NPP and Omnichannel experience needed 

Successful history of growing brands and possibly launching brands 

Understanding of therapeutic categories/disease states 

Biolumina’s Values 
  
Open Mind 
Always ask why—of your teammates, your clients, and yourself. And don’t stop there—keep asking questions 

Be respectful of others’ ideas, opinions, and diverse backgrounds 

Be flexible and adaptive to new ways of doing things 

Brave Heart 
Speak your mind…and your heart 

Courageously step forward to try something new and help others to do the same 

Be brave enough to defend your opinions—and brave enough to change them 

Ready Hands 
Be proactive and push things forward 

Reach out to offer help and raise your hand to ask for help 

Go out of your way to show gratitude 
$117,000 - $191,500

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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