We're looking for an experienced VP/Director, Agency Operations Management to lead our account management team, strategy, and growth initiatives. This role will be essential in partnering with leadership teams throughout the organization for ongoing collaboration.
Numbers & Facts
Location
Ormond Beach / Daytona Beach, FL
Industry
Staffing/Employment Agencies
Company Size
20 to 49 employees
Year Founded
1981
Website
http://cesfl.com/
Description
We're looking for an experienced VP/Director, Agency Operations Management to lead our account management team, strategy, and growth initiatives. This role will be essential in partnering with leadership teams throughout the organization for ongoing collaboration.
Manage, coach, and develop the commercial and personal lines account management team
Oversee workflow management for best practices and monitor KPIs, translating them into measurable actions
Hire and onboard high-performing team members; set goals and track performance
Collaborate with sales and operations teams
Build strong carrier relationships and maintain high standards of service to ensure client retention
Ensure compliance with relevant regulations
Requirements
Strong people management and leadership skills
Deep knowledge of commercial lines insurance
7-10+ years of experience in commercial account management /executive
2-5+ years in a progressive leadership role with an independent agency/broker
Degree in Risk Management or a related field
About Company
Since 1981, our mission at
Criterion Executive Search
, Inc is to ensure the ongoing success of our clients and our candidates by effectively delivering on-target performance coupled with the highest degree of professionalism in differing markets. While striving to deliver excellent consulting services, CES has become recognized as one of the nation's leading executive staffing & recruitment firms.
Whether you are an employer with executive staffing needs, or performing an executive search with a view to enhancing your career, we react swiftly in the fulfillment of your goals. Our specialized teams of Insurance Recruiters, IT Recruiters, Goverment Solutions Providers, Healthcare Recruiters, or Audit & Finance Recruiters can help assist you in locating both executive & non-executive job positions.