Vice President of Operations Jobot
Santa Ana, CA14 days ago
- $230,000–$350,000 Per Year
Highlights
Develop and execute business development strategies to grow deposits, loans, and overall client relationships. Oversee lending activities including loan approvals, overdrafts, and related credit decisions within authority limits.
Numbers & Facts
| Location | Pasadena, CA |
Description
- Manage full branch operations with accountability for administrative, compliance, sales, service, and profitability goals
- Develop and execute business development strategies to grow deposits, loans, and overall client relationships
- Lead client acquisition efforts through regular business development calls and community engagement
- Oversee branch staff performance, training, coaching, and adherence to service standards
- Ensure consistent delivery of high-quality customer service and resolution of client issues
- Set annual and weekly sales targets for the branch and monitor performance against goals
- Partner with marketing teams to develop and execute sales campaigns and initiatives
- Conduct regular sales and service meetings to review performance and drive improvement
- Ensure full compliance with bank policies, procedures, and regulatory requirements
- Maintain strong audit readiness and ensure satisfactory branch audit outcomes
- Manage branch budget, including income monitoring and expense control
- Build and maintain strong client relationships and represent the bank in the local community
- Oversee lending activities including loan approvals, overdrafts, and related credit decisions within authority limits
- Address HR matters including staffing, performance management, training, and employee relations
- Hire, train, and manage staff in coordination with senior management and HR
- Approve financial transactions such as checks, withdrawals, fee reversals, and related items within delegated authority
- Sign official banking documents and provide signature guarantees as required
- Resolve client complaints and operational issues in a timely and effective manner
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