VP, Ambulatory Operations - KPMF

Job Summary:

Dually reporting to the Executive Medical Director (EMD) and the VP for Business Operations in KPMF, the VP Ambulatory Operations will have a dyad relationship with the Executive Medical Director of Operations (EMDO). This dyad will have joint accountability over Market ambulatory care and operations (including clinicians and staff) and Clinical Directors. Additionally, the VP Ambulatory Operations will oversee the creation and sustainability of clinical practice, sustainability of our business, and assurance of optimal, culturally responsive, and high-quality care for our members, all in alignment with the Enterprise strategic goals. The VP Ambulatory Operations is responsible to execute on the business strategy for the Market which will include the development of capital strategy plans and overseeing operations in the ambulatory setting.. Ultimately, the VP Ambulatory Operations is responsible for coordinating all day-to-day operations in order to deliver high-quality effective care to members in a fiscally responsible manner. Specific areas of focus include workforce planning, clinical IT projects, and practice optimization.

Essential Responsibilities:

• Collaborate effectively with dyad partner, the Executive Medical Director Operations (EMDO).
• Provide oversight for all operations within facilities and programs in collaboration with the KP Medical Foundation and Market Leadership Team to drive process and organizational improvement.
• Make sound decisions on the best use of resources in support of priorities and strategies to keep Market, KP Medical Foundation, and Enterprise fiscally sound.
• Responsible for the clinician resource methodology and allocation for Market.
• Accountable for meeting experience standards and exceeding Market benchmarks.
• Accountable for the design and coordination required with teams responsible for professional and facility contracting.
• Ensure responsibilities of Market to KP Medical Foundation and other as outlined in the Management and Professional Services Agreement (MPSA) are fulfilled to maintain a fully functional care delivery system.
• Provide leadership in the development and execution of key strategies which differentiates KP from its competitors in the areas of service and clinical experience.
• In partnership with HR,
• Direct the implementation of integrated human resources strategies to ensure quality, results in the identification, recruitment, retention, and development of key human resources.
• Resolve legal and HR issues to ensure compliance with all organizational and regional policies.
• Participation in expanding markets through collaboration with Market and KP Medical Foundation on business line growth strategies.
• Market representative for rate setting and growth.
• Provide input and advocate for capital expenditures.
• Ensure the successful implementation of, promote, and operationalize the Labor Management Partnership throughout the organization.
• Serves as a Sponsor or Co-Sponsor with EMDO for the following areas:
• Workforce planning.
• Clinical IT Projects.
• Practice Optimization.
• Digital Health.
• Regional Labor Management Partnership.
• Embody and emanate desired culture behaviors congruent with the KP Medical Foundation and Enterprise mission, vision, and goals.
• Lead by example through integrity, transparency, commitment to unparalleled levels of service, and dedication to active culture change.
• Provide leadership and guidance in stewarding the organization through inevitable change which integrates different points of view and builds ownership.
• Promote open, effective, and ongoing communication and the sharing of information among and between KP employees, physician leadership and medical staff.
• Establish an environment that supports caregivers and enhances growth, open communication, and job satisfaction.
• Lead as One KP across the Enterprise.