Volunteer Resources Coordinator, Volunteer Resources, PT Day

Position Summary

Position has primary responsibility for the coordination and administration of clinical learner onboarding across the Valley Health System. The position serves as a key resource for ensuring clinical learners meet organizational requirements prior to participation in clinical education experiences and supports a consistent, compliant onboarding process across the health system.

The position is responsible for onboarding and coordinating a broad range of clinical learners, including nursing students, medical students, physician assistant students, clinical interns, and other allied health and advanced practice learners. Responsibilities include reviewing, processing, and approving clinical learner documentation and files through DISA/Complio; coordinating required onboarding activities and documentation; communicating onboarding requirements and expectations to students and academic institutions; and ensuring all required documentation and clearances are completed prior to the learner’s start date.

The position may also assist with the coordination and onboarding of undergraduate shadowing experiences, including Physician Shadowing, Nurse Shadowing, and Physician Assistant Shadowing, in collaboration with appropriate clinical departments and academic or community partners.

Additional responsibilities include student and learner recruitment, interviewing, conducting onboarding sessions, scheduling, community engagement, public speaking, community service initiatives, and providing guidance and support to students, volunteers, and clinical learners throughout the Valley Health System. The position represents Valley Health System at community and Volunteer & Student Services events and works collaboratively with clinical departments, academic institutions, community partners, and other internal stakeholders to support a consistent, compliant, and positive educational experience for students, volunteers, and clinical learners.

Education

BA or BS degree required

Experience

• Minimum of 2–3 years of experience in healthcare, education, student services, volunteer services, clinical education, program coordination, or a related field.
• Experience coordinating student, clinical learner, intern, volunteer, or educational programs, preferably within a healthcare or academic setting.
• Experience managing onboarding, credentialing, compliance, or documentation requirements for students, interns, volunteers, or other individuals entering a healthcare environment.
• Experience working collaboratively with clinical departments, academic institutions, students/learners, and internal stakeholders.
• Experience conducting onboarding sessions, providing presentations, and communicating requirements and expectations to diverse audiences.
• Experience with Volgistics, VSLO, and/or DISA/Complio is preferred.

Skills

• Proficiency with Microsoft Office, Microsoft Forms, Excel, Outlook, and other electronic tracking and documentation systems.
• Ability to work effectively with individuals of all ages and backgrounds.
• Ability to make presentations to community groups, hospital staff, and organizational leaders.
• Excellent computer skills and ability to learn and effectively utilize various software and electronic systems.
• Demonstrated strong administrative, organizational, and program development abilities.
• Ability to manage multiple priorities in a fast-paced environment and consistently meet deadlines.
• Strong interpersonal and communication skills, with the ability to build and maintain effective relationships.
• Strong problem-solving skills and the ability to exercise sound judgment when addressing issues and resolving concerns.
• Ability to provide effective conflict resolution and handle sensitive or challenging situations professionally.
• Ability to work independently while also collaborating effectively with clinical departments, academic institutions, community partners, and other internal stakeholders.

Job Location

Shift

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D(Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retirement Plan
• Tuition Assistance 
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

Salary

Joining Valley Health System means becoming part of a dedicated team that values the highest quality of care in a supportive environment. In our commitment to high performance and reliability, we encourage and recognize exceptional individual performance through our industry leading compensation practices including a starting salary and benefits in accordance with your role, experience, education, and licensure. Actual individual salaries vary depending on these factors. The salary listed does not include other forms of compensation or benefits.

Pay Range: $27.94 - $34.93 (per hour)

EEO Statement

Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.