Volunteer & Interpretive Programs Supervisor

\t\t\t\t\t

\t\t\t\t\t

Oregon Zoo

\t\t\t\t\t \t\t\t\t\t

Volunteer & Interpretive Programs Supervisor

\t\t\t\t\t \t\t\t\t\t \t\t\t\t\t

The education department of the Oregon Zoo is looking for a volunteer & interpretive programs supervisor to oversee the vision, management, and evaluation of the zoo's established interpretive messaging, coaching, and volunteer program strategy.

\t\t\t\t\t \t\t\t\t\t

As a key member of the education leadership team, this role will supervise staff, support the success of our volunteer community, and collaborate closely with the education manager and fellow supervisors to foster a strong, mission-driven team culture focused on impact. Perfect for a passionate, people-focused individual, this role supports the zoo's strategic plan by ensuring that every guest interaction, whether a conversation at an animal habitat, a special program, or a volunteer-led experience, advances the zoo\s mission of conservation, education, and community connection.

\t\t\t\t\t \t\t\t\t\t

As the Volunteer & Interpretive Programs Supervisor you will:

\t\t\t\t\t \t\t\t\t\t

\t\t\t\t\t\t

• Build on the established interpretive framework and conduct an analysis of existing programming to create a long-term vision for person-to-person interpretation at the zoo

\t\t\t\t\t\t

• Bring creativity, strategic thinking, and a commitment to continuous improvement as you refine programs, strengthen training, and measure impact

\t\t\t\t\t\t

• Provide interpretive coaching and resources to staff and volunteers, with a focus on training program coordinators to provide effective coaching to program participants

\t\t\t\t\t\t

• Lead evaluation efforts to measure impact of interpretive messaging on grounds and in programs

\t\t\t\t\t\t

• Create monthly schedules for the interpretive team, with input from the education supervisors

\t\t\t\t\t\t

• Supervise the full-time volunteer coordinator and up to three part-time interpreters, ensuring strong performance and professional development

\t\t\t\t\t\t

• Work closely with the volunteer coordinator to set overall goals and vision for the volunteer program, and evaluate progress towards benchmarks and outcomes

\t\t\t\t\t\t

• Support volunteer operations through interpretive training, educational workshops, and routine daily coverage; ensure the volunteer coordinator has the resources needed to conduct recruitment, training, and onboarding for all volunteers

\t\t\t\t\t\t

• Work closely with other zoo departments, including guest services, events, animal care, and the dive team to coordinate volunteer engagement opportunities in service of the zoo's mission and vision

\t\t\t\t\t\t

• Create annual reports for the interpretive and volunteer programs

\t\t\t\t\t\t

• Support other Oregon Zoo teams to ensure guest engagement best practices

\t\t\t\t\t

\t\t\t\t\t \t\t\t\t\t

Attributes for success

\t\t\t\t\t \t\t\t\t\t

\t\t\t\t\t\t

• Strong knowledge of informal interpretation practices and theory

\t\t\t\t\t\t

• Familiarity with AZA volunteer programming and volunteer best practices

\t\t\t\t\t\t

• Knowledge of basic animal and conservation information, consistent with current scientific consensus

\t\t\t\t\t\t

• Strong written and oral communication skills

\t\t\t\t\t\t

• Skill in personnel management and scheduling

\t\t\t\t\t\t

• Skill and experience in change management

\t\t\t\t\t\t

• Ability to coach interpreters of all skill levels, and train others to be effective interpretive coaches

\t\t\t\t\t\t

• Ability to work with zoo guests and interpreters of all ages, backgrounds, and cultures

\t\t\t\t\t\t

• Ability to organize work, manage time, prioritize tasks effectively, and meet deadlines

\t\t\t\t\t\t

• Ability to work weekends, holidays, and evenings as needed to support volunteer focused events, trainings, and other operations

\t\t\t\t\t\t

• Skill in strategic planning, including long-term goal setting, analytical thinking, and clear communication of vision

\t\t\t\t\t

\t\t\t\t\t \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t \t\t\t\t\t

Experience Required

\t\t\t\t\t

Minimum qualifications: \t\t\t\t\tBachelor's degree in education, biology, conservation, or other related field; AND \t\t\t\t\t \t\t\t\t\t3 years progressively responsible experience that includes increasing responsibility for program development, audience engagement, staff or volunteer training, coaching, and/or supervision; OR \t\t\t\t\t \t\t\t\t\tAny combination of education, professional, volunteer and lived experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities. \t\t\t\t\t

\t\t\t\t\t \t\t\t\t\t

Further Comments

\t\t\t\t\t

\t\t\t\t\t$89,563.73 - $120,023.26 Annually \t\t\t\t\t \t\t\t\t\t

\t\t\t\t\t \t\t\t\t\t

Salary

\t\t\t\t\t

$89,563.73 - $120,023.26 Annually

\t\t\t\t\t \t\t\t\t\t \t\t\t\t\t

How to Apply

\t\t\t\t\t

Apply online at: https://www.governmentjobs.com/careers/oregonmetro/jobs/5486737/volunteer-interpretive-programs-supervisor?page=2&pagetype=jobOpportunitiesJobs

\t\t\t\t\t

Oregon Zoo

Portland, OR

\t\t\t\t\t \t\t\t\t\t Return to All Job Posts \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

Edit your job posting

\t\t\t\t\t \t\t\t\t\t \t\t\t\t\t General Settings \t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Title (limited to 100 characters)

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Description

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Rich Text Editor, listing_description

Editor toolbarsDocument Maximize Show BlocksEditing Cut Copy Paste Paste as plain text Paste from Word Clipboard Tools Undo Redo Find Spell Check As You Typeabout HelpStylesFormatFormatBasic Styles Bold Italic Underline Remove FormatParagraph Align Left Center Align Right Justify Justify Tools Insert/Remove Numbered List Insert/Remove Bulleted List Decrease Indent Increase Indent Block QuoteInsert Image Table Insert Horizontal Line Insert Special Character Insert Insert HTMLLinks Link Unlink Anchor

Press ALT 0 for help

Rich Text Editor, listing_description

Elements path

\t\t\t\t\t \t\t\t\t\t Add details about the job itself here. \t\t\t\t\t \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Experience

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Comments

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Salary

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Category Type

\t\t\t\t\t

\t\t\t\t\t \t\t\t\t\t \t\t\t\t\t \t\t\t\t\t Internship \t\t\t\t\t \t\t\t\t\t Job \t\t\t\t\t \t\t\t\t\t \t\t\t\t\t \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

How should a candidate apply?

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Rich Text Editor, listing_applyinfo

Editor toolbarsDocument Maximize Show BlocksEditing Cut Copy Paste Paste as plain text Paste from Word Clipboard Tools Undo Redo Find Spell Check As You Typeabout HelpStylesFormatFormatBasic Styles Bold Italic Underline Remove FormatParagraph Align Left Center Align Right Justify Justify Tools Insert/Remove Numbered List Insert/Remove Bulleted List Decrease Indent Increase Indent Block QuoteInsert Image Table Insert Horizontal Line Insert Special Character Insert Insert HTMLLinks Link Unlink Anchor

Press ALT 0 for help

Rich Text Editor, listing_applyinfo

Elements path

Example: the mailing address, email address, fax number or website the applicant should use to apply. * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Job Perks

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t \t\t\t\t\t \t\t\t\t\t Company Info \t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Company Name

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Address

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

City

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

State

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t \t\t\t\t\t \t\t\t\t\t Please Select \t\t\t\t\t \t\t\t\t\t \t\t\t\t\t \t\t\t\t\t Alberta \t\t\t\t\t \t\t\t\t\t Alabama \t\t\t\t\t \t\t\t\t\t Alaska \t\t\t\t\t \t\t\t\t\t American Samoa \t\t\t\t\t \t\t\t\t\t Arizona \t\t\t\t\t \t\t\t\t\t Arkansas \t\t\t\t\t \t\t\t\t\t British Columbia \t\t\t\t\t \t\t\t\t\t California \t\t\t\t\t \t\t\t\t\t Colorado \t\t\t\t\t \t\t\t\t\t Connecticut \t\t\t\t\t \t\t\t\t\t Delaware \t\t\t\t\t \t\t\t\t\t District of Columbia \t\t\t\t\t \t\t\t\t\t Florida \t\t\t\t\t \t\t\t\t\t Georgia \t\t\t\t\t \t\t\t\t\t Guam \t\t\t\t\t \t\t\t\t\t Hawaii \t\t\t\t\t \t\t\t\t\t Idaho \t\t\t\t\t \t\t\t\t\t Illinois \t\t\t\t\t \t\t\t\t\t Indiana \t\t\t\t\t \t\t\t\t\t Iowa \t\t\t\t\t \t\t\t\t\t Kansas \t\t\t\t\t \t\t\t\t\t Kentucky \t\t\t\t\t \t\t\t\t\t Louisiana \t\t\t\t\t \t\t\t\t\t Manitoba \t\t\t\t\t \t\t\t\t\t Maine \t\t\t\t\t \t\t\t\t\t Maryland \t\t\t\t\t \t\t\t\t\t Massachusetts \t\t\t\t\t \t\t\t\t\t Michigan \t\t\t\t\t \t\t\t\t\t Minnesota \t\t\t\t\t \t\t\t\t\t Mississippi \t\t\t\t\t \t\t\t\t\t Missouri \t\t\t\t\t \t\t\t\t\t Montana \t\t\t\t\t \t\t\t\t\t Nebraska \t\t\t\t\t \t\t\t\t\t New Brunswick \t\t\t\t\t \t\t\t\t\t Newfoundland \t\t\t\t\t \t\t\t\t\t Nevada \t\t\t\t\t \t\t\t\t\t New Hampshire \t\t\t\t\t \t\t\t\t\t New Jersey \t\t\t\t\t \t\t\t\t\t New Mexico \t\t\t\t\t \t\t\t\t\t New York \t\t\t\t\t \t\t\t\t\t North Carolina \t\t\t\t\t \t\t\t\t\t Northwest Territories \t\t\t\t\t \t\t\t\t\t North Dakota \t\t\t\t\t \t\t\t\t\t Northern Mariana Islands \t\t\t\t\t \t\t\t\t\t Nova Scotia \t\t\t\t\t \t\t\t\t\t Nunavut \t\t\t\t\t \t\t\t\t\t Ohio \t\t\t\t\t \t\t\t\t\t Oklahoma \t\t\t\t\t \t\t\t\t\t Ontario \t\t\t\t\t \t\t\t\t\t Oregon \t\t\t\t\t \t\t\t\t\t Pennsylvania \t\t\t\t\t \t\t\t\t\t Prince Edward Island \t\t\t\t\t \t\t\t\t\t Puerto Rico \t\t\t\t\t \t\t\t\t\t Quebec \t\t\t\t\t \t\t\t\t\t Rhode Island \t\t\t\t\t \t\t\t\t\t Saskatchewan \t\t\t\t\t \t\t\t\t\t South Carolina \t\t\t\t\t \t\t\t\t\t South Dakota \t\t\t\t\t \t\t\t\t\t Tennessee \t\t\t\t\t \t\t\t\t\t Texas \t\t\t\t\t \t\t\t\t\t Utah \t\t\t\t\t \t\t\t\t\t Vermont \t\t\t\t\t \t\t\t\t\t Virgin Islands \t\t\t\t\t \t\t\t\t\t Virginia \t\t\t\t\t \t\t\t\t\t Washington \t\t\t\t\t \t\t\t\t\t West Virginia \t\t\t\t\t \t\t\t\t\t Wisconsin \t\t\t\t\t \t\t\t\t\t Wyoming \t\t\t\t\t \t\t\t\t\t Yukon \t\t\t\t\t \t\t\t\t\t \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Zip

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Company Phone

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Company Fax

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Company Website

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Company Twitter Username

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Company Facebook Page

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

About the Company

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t

Company Logo/Avatar

\t\t\t\t\t

\t\t\t\t\t * \t\t\t\t\t \t\t\t\t\t Submitting your job posting... \t\t\t\t\t

\t\t\t\t\t

\t\t\t\t\t \t\t\t\t\t