VoIP/VTC Engineer

Are you ready to grow as a VoIP/VTC System Engineer? Antero Technology Services is looking for a proactive person with a TS/SCI clearance to join our Enterprise Network Engineering Team. Your team engineers multiple highly available services including voice, video teleconferencing, video streaming broadcasts, and other flag level services. You’ll provide complete VoIP, VTC and Unified Communications (UC) services to a mission-critical global enterprise with thousands of end points and users. You’ll take ownership of all UC systems, develop process scripting, and application health monitoring automation to make your systems robust and reliable across the global enterprise.

Your Place in Our Team

We’re a small business which means you make a big difference with our team. We offer full company-paid health plans, time off, retirement, and other financial benefits. Our culture thrives on learning, and our professional growth program helps pay for your advancement.  We encourage leadership growth too, and we’ll help you build and lead a team of your own.

What you’ll be doing

• Provide expert level analysis of voice, video, and integration with data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites
• Design and deploy UC components including Cisco Call Manager, VC Wizard, Multipoint Control Unit (MCU), Telepresence Management System (TMS) and various other tools
• Analyze network topologies for traffic shaping, capacity requirements, and network security policies
• Provide Tier 3 troubleshooting support during performance issues and outages
• Plan, implement, and test system patches and upgrades of Video and UC hardware and software
• Meet with various customers to determine strategic video and telephony needs
• Assist in the development of network technical documentation, policies, and procedures
• Develop bill of materials for the acquisition of hardware, software, and consulting services when needed
• Interface with vendors to review enhancements and new technologies relevant to UC services

What you’ll need to have

• 8570 IAT Level II Certification (typically Security+)
• TS/SCI with CI Poly, or willingness and ability to be cleared
• High School+9 years; Bachelor’s+5; Master’s+3
• Technical knowledge of video streaming to include set top box and Vbrick
• Experience in Voice and Video Engineering, Infrastructure including: Design, Maintenance, Support, Deployment, Implementation, Systems Engineering
• Advanced knowledge in Cisco Unified Communications Systems, Cisco Unified Communication Manager, Cisco Call Manager, Cisco Voice DR, VoIP, Voice Engineering, Video Conferencing and Collaborative Tools, integrating video into Cisco Call Manager, Cisco Prime Collaboration Cisco Voice and Video Collaboration Systems, Cisco Voice Cluster, Cisco Voice DR
• Knowledge and problem solving relating to network topology, protocols, and UC services
• Experience with Cisco Data Networking switching and routing relevant to Voice, VoIP, and DVTC
• Tandberg and Cisco video devices including end points and Mutli-point Control Units (MCU)s
• Engaging communications style with customers, peers, and support teams

Strengths you’ll bring to our team

• Passion for learning and professional growth
• Eagerness to help customers, peers, and juniors
• Taking ownership to do the right things right
• Building trust by delivering results that make a difference
• Comfortable communicating good news, bad news, challenging opinions, and innovative ideas