VoIP Engineer

Responsibilities:

• Demonstrated proficiency in Microsoft Office products including Word, Excel and Outlook mail system is a must.
• 3-4 years Experience with Cisco's unified call manager, set up of gateways and some design experience is a must, understand what requirements are needed.
• Experience supporting cisco products like webex, teams and jabber
• Analytical mind that is data savvy with a strong attention to detail and accuracy
• Good communication skills, ability to speak with all team members effectively
• Cisco certifications are a plus but not required
• Facility project experience, upgrades, enhancements
• Self-motivated and enjoys being challenged.
• Understanding and knowledge of running analog lines
• Possess intermediate to expert skill set and knowledge of troubleshooting Hosted VoIP, SIP Trunking and Data communications platforms
• Knowledge with enhancements and replacements of phone
• Moves/adds/changes within CUCM and Unity- MUST HAVE
• Familiar with VoIP switching architecture and technology with a working knowledge of Cisco routers and switches along with an understanding of OSI model and IP Addressing
• Working knowledge of punch down tools, TCP/IP, PPP, VLAN, NAT, PPTP, SIP, RTP, G.711, G.728, G.729, DNS, DHCP, and Email.
• Previous experience in the healthcare/hospital industry