Company: Prime to Space Force
Position: Voice systems Administration
Location: Onsite Colorado Springs
Clearance: Active Secret
Key Responsibilities
· Provide deskside support, placement, and basic troubleshooting for VoIP/VoSIP devices.
· Submit service tickets and elevate incidents/requests as needed.
· Coordinate with provisioning authorities during installation of new VoIP/VoSIP devices.
· Install new software releases, system upgrades, patches, and resolve software‑related issues affecting Cisco Unified Communications Manager (UCM).
· Perform system backups and recovery; maintain system data files and configurations to ensure data integrity.
· Create, maintain, and troubleshoot client endpoints within UCM, including software‑defined and physical device configurations.
· Monitor system performance, identify issues, and maintain operational stability.
· Apply established concepts, processes, and procedures to assigned tasks under general supervision.
Required Qualifications
· 4-6 years of experience with Cisco Call Manager.
· Cisco Unified Communications Manager (CUCM) certification required.
· 6-10 years of overall systems administration experience.
· Experience supporting secure voice systems (VoIP/VoSIP) in enterprise or government environments.
· Strong troubleshooting skills and familiarity with ticketing systems.
· Ability to follow established procedures and work within a team environment.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
The Judge Group Inc., is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India.
The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. If you would like to learn more about The Judge Group visit www.judge.com or call toll free (800) 360-4474.