Voice Engineer - Augusta

Work Experience 3 years of experience including hands-on knowledge of the installation, implementation, configuring, programming, and maintenance of telecommunications equipment, video conferencing equipment, and voice/data equipment including current versions of Cisco Call Manager Required. This includes the administration of the telecommunications infrastructure and its associated software, including Cisco Call Manager, call accounting systems, voice mail, interactive voice response, video conferencing systems and web conferencing systems.

Overview:

At Piedmont Healthcare, you’ll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future.

Responsibilities: This role is responsible for assisting with the support, maintenance and implementation of the telecommunications infrastructure for the enterprise. This includes the administration of the telecommunications infrastructure and its associated software, including Cisco Call Manager, call accounting systems, voice mail, interactive voice response, video conferencing systems and web conferencing systems. Qualifications: Education

• H.S. Diploma or General Education Degree (GED) Required
• Associate’s Degree from a recognized college or university in telecommunications, Computer Science, Information Systems or closely-related field Preferred

Work Experience

• 3 years of experience including hands-on knowledge of the installation, implementation, configuring, programming, and maintenance of telecommunications equipment, video conferencing equipment, and voice/data equipment including current versions of Cisco Call Manager Required

Licenses and Certifications

• None Required
• CCNA - Cisco Certified Network Technician Cisco Certified Network Analyst – Voice on currently supported Cisco Unified Collaboration products Preferred

Business Unit : Company Name: Piedmont Healthcare Corporate